If you have a question or a servicing need you may find the answer on our website.
Customer Service online has information about:
- Using your Card
- Resolving a problem with a charge
- The Membership Rewards™ Program
- How to manage your account online
- Locate places where you can use your Card
If you run a business we have information about services and products for you. Here you can find information about:
- Small Business Cards
- Accepting the Card at your establishment
- Corporate Services
Searching for information on Australian businesses that accept your Card is easy with the American Express Business Directory.
- Find locations all around Australia that welcome the Card
- Search by business name, location or even industry
- Locate merchants that offer exclusive Cardmember discounts
If you need information or want to enrol for a service you can access many of our forms like:
- Automated Payment methods
- Accessing Cash on your Card
- Card Terms and Conditions
Need help using our tools and services like:
- Online Merchant Services
- ePayments
- automated telephone system
If you haven't found the answers you need, find the right contact details here >>
