Products include but are not limited to:

Buyer's Advantage does not cover toys, electronic games, cars and other motorised vehicles.

The New Buyer's Advantage program offers Cardmembers:

• No requirement for product registration – just keep copies of your American Express Record of Charge, store receipt and manufacturer's original warranty to process future claims.
• Double the original manufacturer's warranty, up to a maximum of 12 months on both overseas and locally made products(that is, no difference in the warranty extended for Australian-made products)
• Dollar limits on the items covered under the program, based on Card type held:
  • $7,000 per item purchased for Personal Card members
  • $10,000 per item purchased for Gold Card members
  • $20,000 per item purchased for Platinum Card members

Cover for products where the original manufacturer's warranty is for a period of 5 years or less on all products except those contained on the Buyer's Advantage exclusion list.

What to do if you need to make a claim:

If the product fails during the Buyer's Advantage warranty period, simply:

• Call the Buyers Advantage Claims hotline number on 1300 130 517.
• Present details of your American Express Record of Charge, the original store receipt and the manufacturer's warranty
• Repairs are coordinated through the Buyer's Advantage team and handled by the original manufacturer's nominated repair network
• Of course, any previous registrations with Buyer's Advantage will still be covered. All you need to do is call the new number above for your claim.

It's that easy!

Please click here.