QUICK RESOLUTION
If you're unlucky enough to be a victim of fraud, it's our job to take care of it.
Fraud Protection Guarantee
If you take
reasonable care any charges proven to be fraudulent are our problem, not yours.
Immediate refund
We'll always put things right if someone uses your Card or account details without your consent.
We'll work quickly to get you a replacement Card and credit your account in full.
Fraud Protection Guarantee
FRAUD PREVENTION
Shop in the virtual or real world securely. We actively protect your account details when you use them online or in store.
Our direct relationship with merchants all over the world means your transactions are better protected.
Find out about our secure system
Paperless
Less is so much more - switch to paperless statements online or lock your letterbox to help guard against ID theft
Sign up for paperless statements
EARLY DETECTION
We look out for uncharacteristic transactions on your account that we suspect are fraudulent. Our early detection systems offer constant vigilance.
Alerts
We do all we can to contact you if we spot any sign of fraud on your account.
Make sure Customer Services has your up-to-date contact details. If there's a problem, we can reach you and resolve issues quickly.
Find out about our secure system
Contact Customer Services
