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LOST OR STOLEN CARD?

Simply call: 1300 132 639 from Australia or +612 9271 8664 from overseas.

SAFE AND SECURE

Our global fraud and consumer protection systems are designed for real life – whatever extraordinary shape yours takes.
Safe & Secure

"Life's too short to agonise over fraud."

Should the worst happen, you're protected. To find out more click on
Fraud protection

"Passport, tickets and my American Express® Card - the essentials."

Travel with the power of our global network behind you and your family. We're here for you if you need emergency help or assistance.
Travel back-up

"Feel secure, up to date and in control"

Access your account details quickly and easily, whenever you need to, through Online Services and Card Alerts.
Consumer protection
“Brazil sounds lovely, but I’ve never been – let alone bought petrol there.” We aim to put things right as soon as possible if someone uses your account details without your consent.

OUR PROMISE TO YOU

Safe & Secure Whether you make your purchases online, over the phone or in a store, if you take reasonable care you're protected against charges proven to be fraudulent. We're available with help and advice if you have any concerns. Contact Us Safe & Secure We believe in keeping your data secure. We only collect the information we need and we always give you a choice as to how it’s used.
Your data privacy