Your American Express transactions occur in one of three ways:
- Card transactions, with the Cardmember present.
- Card transactions, with the Cardmember not present (such as via mail, telephone, or online).
- American Express Travellers Cheques.
Your Statement will arrive in either one of two ways: by mail or you can download it from our website.
American Express offers you two main payment options. If you do not choose a payment option, you will automatically be enrolled in the net pay option.
We’ll pay the net amount we owe you. We arrive at this amount by deducting the Discount Rate on each transaction, prior to settlement, rather than asking for payment at the end of the month. We may also offset any adjustments to your Account, such as Credits, refunds or Chargebacks.
You are paid the full amount of the Charges submitted, and then a second adjustment occurs to deduct the Discount and other applicable amount(s) showed to us pursuant to the Agreement.
We offer a variety of payment plans. You may choose one of the following plans:
- Three day payment plan
- Fifteen day payment plan
- Thirty day payment plan
There may be times when your Account is in debit. Reasons for this may include: refunds you made to Cardmembers, outstanding fees, or a Chargeback debited to your Account after a Cardmember Dispute.
If you submit transactions to American Express, we’ll deduct what you owe us from the next payment(s) we make to your business. If we consider those payments are not sufficient to clear the outstanding amount, we’ll contact you to make other arrangements.