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American Express Passport and Credit Card Replacement Assistance

Find peace of mind in more ways than one when you purchase American Express® Travellers Cheques. Get protection for your money, and get built-in benefits like our Passport and Credit Card Replacement Assistance. With this no sign-up, free-of-charge service, American Express helps you replace lost or stolen passports and credit cards.*

Passport Replacement Assistance
Passport Replacement Assistance - Gondola Whether you left your passport in a taxi in Rome or it was stolen at the airport, our Passport Replacement Assistance is there to help, 24 hours a day, 7 days a week. With one phone call to a Customer Service Centre, we can help you with the process of getting your passport re-issued.

For worldwide Service Centre telephone numbers, click the first letter of the country in which you need assistance: A-C D-K L-R S-Z

Major Credit Card Replacement Assistance
Major Credit Card Replacement Assistance - Statue Lost or stolen major credit cards don't have to be a major crisis when you carry American Express Travellers Cheques. With one phone call to our Customer Service Centre, you can get the necessary phone numbers and support to expedite major credit card cancellation and replacement - 24 hours a day, 7 days a week.

For worldwide Service Centre telephone numbers, click the first letter of the country in which you need assistance: A-C D-K L-R S-Z.

Visit our FAQs to learn more

* Replacement Assistance Service available to American Express Travellers Cheque purchasers and recipients. Proof of purchase may be required before services are provided.

Credit Card Replacement Assistance applies to American Express Cards and major bank-issued credit cards only. Other types of cards such as retail store, gasoline, calling cards and frequent flier cards are not eligible for the replacement assistance service.

Credit Card Replacement Assistance and Passport Replacement Assistance services include: providing to the customers the necessary telephone contact numbers for passport and/or credit card replacement, when requested, transferring the customer's call to such contact numbers, and providing other available information to assist customers in the replacement process. Any fees associated with Passport Replacement Assistance and/or Credit Card Replacement Assistance (such as passport replacement fees, government fees, expediting agency fees, etc.) are the sole responsibility of the customer.

* Not all services are available at all locations, and are subject to local laws and cash availability.