Corporate Cardmembers can contact the American Express Customer Service Centre for assistance 24-hours a day.
Use My Account to view your account online, you also have the ability to view and download statements* 24-hours a day. Register for Account Alerts and receive timely updates on your account to your email, cell phone or personal data assistant (PDA). Click here to log-in or register for the first time in My Account.
You may also use the appropriate phone number above to contact the
American Express Customer Service Centre directly.
Here are the fastest and most convenient ways you may wish to consider when paying your American Express Corporate Card bill which can be paid at anytime, even after business hours:
Fees may apply and processing times may vary by the payment option you wish to use. Services may also vary by financial institution. Payments will be credited upon receipt by Amex Bank of Canada.
If you have lost your Card, please call American Express at 1 800-716-6661 toll-free in the Canada, or 905-474-9329 collect from International, 24-hours a day.
Contact the Travel Emergency Assistance Hotline at 1 800-678-5523 in Canada and the U.S., otherwise call collect 312-935-3606 when you are travelling and are in need of emergency medical or legal referrals and assistance.
If your company participates in the Membership Rewards Program, you can enroll, review program partners, search for rewards, check your point balance or redeem points online, click here. You may also call 1 800-716-6661 toll-free from Canada or call 905-474-9380 collect if outside Canada, or visit www.membershiprewards.ca.
If your company participates in the Corporate Express Cash program, you can use your Corporate Card for cash access at over 600,000 Express Cash ATMs around the world. To find out if your company participates, contact your program administrator.
Access the cash you need at any Interac®* or Circuit®** automated banking machines across Canada, or at any of the automated banking machines around the world bearing the American Express logo.
For travel insurance claims or information, dial the appropriate number below:
**Select Caribbean countries include: Antigua, the Bahamas, Barbados, Bermuda, the Cayman Islands, Jamaica, and Trinidad.
Business travellers should contact their designated travel office. Calls received after normal business hours will be routed to the Emergency Travel Service.
Travel assistance, foreign currency exchange, and a variety of other services are provided to travellers through the American Express retail network of over 2,200 Travel Service Locations worldwide.*
To learn more about Travel Service Locations click here.
* Not all services are available in all locations and all are subject to local laws and cash availability. In Canada, American Express Travel Services locations are independently owned and operated.