Amex
Canada
Card and Account Information
How do I access information/inquire about my American Express account?
Managing your account online is easy. Just log on to 'My Account' to make
inquiries on your balance, check the latest transactions or transfer a balance.
If you are enrolled in Membership Rewards?, you can also check your Membership
Rewards? points balance, redeem your points for exciting rewards, browse and
redeem the online merchandise catalogue, or transfer your points to your
frequent flyer or frequent guest account. If you need help registering for 'My
Account', please call 1-877-325-2639 for assistance. If you wish, you can talk
to an American Express representative by calling the Customer Service telephone
number located on the back of your card.
Why has the layout of my monthly Charge Card billing statement changed?
Be assured that all important information detailed on your previous statement
is still included.
How do I report a change of address?
Please call the American Express Customer Service telephone number located on
the back of your card 24 hours a day, 7 days a week to have your address
updated.
What are the features and benefits of my American Express Card?
Go to 'Cards and Benefits' on the site to view benefits and services on the
card products.
I would like to know more about other American Express Card products. Where
can I find information on the site?
Go to 'Cards and Benefits' on the site to view benefits and services on the
card products.
How do I switch to another American Express Card?
Simply call the American Express Customer Service phone number located on the
back of your card and a representative will be happy to assist you. Depending
on the province in which your reside, you may be able to apply for a different
card product by telephone.
How do I reinstate an old American Express account?
Simply call the Customer Service phone number located on the back of your card
and a representative will be happy to assist you.
How do I add another person to my account?
To add another person to your American Express Card account, simply call the
Customer Service phone number located on the back of your card.
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Express Company. All Rights Reserved.
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