The Concierge Service Besides travel, the American Express Platinum Card Service can also arrange the delivery of flowers, champagne, wine or gifts, make referrals to shops, suppliers of goods and services and embassies, provide assistance in locating lost property, arrange delivery of a rental mobile phone in the USA. Platinum Cruise Privileges Sail in comfort and style aboard luxurious cruise ships and ocean liners. Platinum Cardmembers will enjoy a free Cabin Upgrade or Shipboard Credit each time on any of the many participating cruise lines. Have cocktails or dinner with the ship’s captain and celebrate the cruise with a complimentary bottle of wine or champagne. Luxury Hotel Privileges Receive free upgrades and additional benefits at over 600 hotels worldwide. Exclusive benefits include complimentary continental breakfasts and late checkout. Car Rental Privileges Enjoy free enrollment in Hertz #1 Club Gold Membership, complimentary one car class upgrades (subject to availability), and express check-in. Membership Rewards Free and automatic enrollment in the Frequent Traveler Option of our award-winning Membership Rewards loyalty program. Platinum Cardmember's points will never expire and can be transferred to participating Frequent Flyer Programs for free flights. No Pre-Set Spending Limit Charges are approved based on Platinum Cardmember's resources, spending and payment patterns. Worldwide Service With over 1,700 American Express Travel Services and Representative Travel Service Offices, Platinum Cardmembers can settle accounts, cash cheques or obtain local information. Assistance is only a phone call away if Cardmembers encounter medical or legal problems. Should the Platinum Card be lost, stolen or damaged, Cardmembers will receive a replacement, usually by the end of the next working day. Platinum Travel Insurance Comprehensive coverage wherever Platinum Cardmembers travel by themselves, with spouse, children who are under 23, and Supplementary Cardmembers. Medical Expenses up to US$2,000,000 for medical and hospital treatment abroad. Personal Accident Insurance up to US$25,000. Personal Liability Insurance up to US$1,500,000 Accidental loss or damage of Cardmember's baggage, clothing and personal effects during the journey of up to US$2,000 Evacuation and Repatriation Expenses 24-hour Worldwide Emergency Assistance. More coverage and full details and Terms and Conditions will be supplied with the Platinum Card when issued. Cash Access From over 300,000 ATM cash machines worldwide. Withdraw up to US$2,500 every 14 days from each Platinum Card account. Cash up to US$5,000 in personal cheque every 21 days at our American Express Travel Offices and Representative Offices. Online Fraud Protection Guarantee When a Cardmember uses the American Express Platinum Card to purchase over the Internet, the Cardmember will not be held responsible for any unauthorized charges online provided the Cardmember notifies us immediately upon discovery of any fraudulent transaction and the Cardmember has compiled with the Card conditions. "Immediately" means on or before the due date of the statement in which the fraudulent transaction appears.