Shopping Protection
Platinum Assist
Our representatives are standing by 24 hours a day, 7 days a week to offer you assistance with general Card account enquiries on 2277 2028.
Please note our concierge service from restaurants referrals & reservations to flower delivery will be ceased with effect on May 1, 2013.
- Online Fraud Protection Guarantee
You're even safe in cyberspace. Shop online with confidence, knowing you're fully protected from fraudulent charges.
No Worries Guarantee
What's more important than consumer protection? Nothing. That's why with the Platinum Credit Card you're assured peace of mind and security. So you can look forward to spending more time shopping and less time worrying.
Check out the exclusive benefits of your No Worries Guarantee:
- Return Guarantee*
Changed your mind? It's natural. So should you wish to return any purchases, simply send them directly to American Express within 30 days and we'll give you a full refund.
- 45 Days Cover*
Accidental damage is unavoidable and now it's problem free. Your purchases are covered against all accidental damage or theft, for up to 45 days after the date of purchase.
- Price Protection*
We've guaranteed you the best deal possible. If, within 14 days of purchase, you see the same item at a lower price we'll refund the difference.
- Extended Warranty*
You're worry free for one more year. Our Extended Warranty automatically provides one extra year of protection when the manufacturer's warranty cover of one to three years expires.
* The above insurance benefits for Platinum Credit Cardmembers are underwritten by ACE Insurance Limited.
So what are you waiting for? Embrace your Platinum Personality and apply now for the ultimate lifestyle accessory.
