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Travel Benefits

The American Express Platinum Card

The Platinum Travel Service

The Platinum Travel Service, available exclusively to you - 7 days a week, 365 days a year. The Platinum Travel Service team of travel professionals is on hand to assist you with every detail of your travel plans and help you take advantage of exclusive Platinum Card member travel benefits. The only decision you'll need to make is where you wish to spend your next holiday.

Platinum Travel Insurance

As a Platinum Card member, you need never buy travel insurance again. This free Platinum Travel Insurance* is as comprehensive as it gets and will cover you for an unlimited amount of trips. So you, your spouse, your children (under 21) and your Supplementary Cardmembers, are covered wherever you may wander. Moreover, they will receive worldwide coverage, whether you're traveling with them or not and however you book or pay for your trip.

* Travel insurance is only available to persons residing in Hong Kong and traveling outside Hong Kong.

Coverage Includes:

  • Personal Accident Insurance up to HK$1,000,000.
  • Medical Expenses up to HK$1,000,000 for medical and hospital treatment abroad including surgical fees, hospital charges and emergency dental treatment.
  • Follow up Treatment up to HK$30,000 for 3 months after returning to Hong Kong for bodily injury incurred on the trip.
  • All Evacuation and Repatriation Expenses.
  • Loss of personal cash and documents up to HK$3,000 including loss of banknotes and travelers cheques as a result of robbery, and costs for replacing personal travel documents if stolen.
  • Baggage and personal items up to HK$15,000 including loss or damage of your baggage, clothing and personal effects during the journey.
  • Baggage Delay of up to HK$3,200 for purchase of essential clothing and toiletries; up to HK$400 for each full 12 hours delay, up to eight payments.
  • Flight Delay benefit of up to HK$3,200; up to HK$400 for each full 12 hours delay, up to eight payments.
  • Missed Departure up to HK$10,000.
  • Trip cancellation/curtailment up to HK$30,000.
  • Personal liability up to HK$1,000,000.
  • 24-hours Worldwide Emergency Assistance cover.
  • Amateur and winter sports included.

You will also receive extra coverage, when trips are paid with The Platinum Card, including coverage for travel accidents and booked public transport up to HK$4,000,000.

Please call The Platinum Card Service on 2277 2233 for full details.

Note: Travel Insurance is underwritten by ACE Insurance Limited.

 

Complimentary Limousine Transfer or Airport Express ticket

You will enjoy complimentary limousine transfer or Airport Express ticket for travel bookings on your Platinum Card! Your limousine is a luxurious Mercedes Benz E Class for up to four passengers to and from Hong Kong International Airport, including all luggage handling charges, tunnel and bridge tolls and driver gratuities. To enjoy this outstanding service, just book your travel with:

  • Farrington American Express Travel
  • FCm Travel Solutions
  • Jardine Travel Ltd
  • Jebsen Travel Management Ltd
  • Lotus Tours
  • Westminster Travel Ltd

Simply meet the spending amount to get your complimentary transfer to/from Hong Kong International Airport:

Benefit Spending required per travel booking with designated travel agent*
Airport Express Ticket for one person (one-way) HK$3,000 - HK$5,999
Airport Express Ticket for one person (round trip) HK$6,000 - HK$11,999
Airport Limousine Transfer (one-way to or from the airport) HK$12,000 - HK$23,999
Airport Limousine Transfer (round trip to and from the airport) HK$24,000 and above

*Offer is valid until December 31, 2007. Spending amount is based on each travel booking. Payment must be made with the American Express Platinum Card.

Terms and conditions apply.

Airport Lounges

You and your Platinum Supplementary Cardmember can relax in the calm environment of the Plaza Premium Lounges without paying a cent for the privilege. The only thing you need to do is show your Platinum Card. What's more, you can each bring one accompanying guest for free. With access to the Plaza Premium Lounges in Kuala Lumpur, Singapore Changi, Vancouver and Hong Kong airports, together with the Easy Boarding First Class Lounge in Guangzhou, BGS Premier Lounge in Beijing and First Class/Business Class Lounge in Shanghai, you can escape the hustle and bustle of the airport crowd. In addition, you can enjoy the facilities at The Travelers' Lounge and a free 15-minute seated massage or shampoo and blow-dry service at Plaza Hair & Beauty Salon in Hong Kong.

You also have free, unlimited access to any of over 500 VIP airport lounges worldwide, courtesy of Priority PassTM. If you are traveling with guests, they can join you in the lounge for US$241 per person. Either way, show your boarding pass and Priority PassTM Membership Card at the lounge reception, and you'll be warmly welcomed with complimentary drinks, snacks, newspapers, books and, in the majority of lounges, internet access.

That welcome is extended in our partner airlines' clubrooms. Enjoy the comfort of a private airport club while waiting for your flight. Frequent flyers will especially appreciate this benefit - complimentary access2 to participating locations of Continental Airlines Presidents Club®, Delta Crown Room Club®, and Northwest WorldClubs® when traveling on the respective airline partner who is operating the flight. To gain admission, simply present the club agent with your Platinum Card, your ticket valid for same-day travel on the corresponding airline, and government issued ID. Your spouse and children under age 21 or up to two traveling companions may join you as guests in the clubroom.

1 Fees are subject to change with advance notice from Priority PassTM.
2 Complimentary access is specifically for the airport club that corresponds to the airline ticket. Affiliated lounge agreements do not apply (i.e. America West, KLM etc.). Partners and locations are subject to change. The Cardmember must be traveling.

Cruise Privileges Program

Book an exciting cruise vacation on luxurious cruise ships and ocean liners. As a Platinum Card member, you will enjoy cabin upgrade, shipboard credit and other exclusive benefits like complimentary champagne and dinner on the Captain's table when you travel on leading cruises of the world. Please call The Platinum Card Service for details.

Air Privileges Program

Offers Platinum Card member a free companion ticket, complimentary First Class ticket*, or Individual Traveler Special fare, each time you fly on participating airlines and book your tickets through The Platinum Card Service. Please click here for the latest offers and details.

Hotel Privileges

You'll receive free upgrades and additional benefits at over 600 hotels worldwide. The Small Luxury Hotels of the World and the Fine Hotels & Resorts Program means you'll enjoy a number of exclusive benefits and privileges such as room upgrades (subject to availability), special amenities e.g. complimentary breakfast and late check-out.

Car Rental

Car rental partners Hertz and Avis, your complimentary membership of Hertz#1 Club Gold and Avis Preferred Service Membership means you routinely enjoy benefits normally reserved for their very best customers, such as complimentary car upgrades (subject to availability at time of pick-up), year round savings at participating locations worldwide and express check-in.

Simply call The Platinum Card Service on 2277 2233 for an enrollment form.

Find out about the Lifestyle Benefits of The Platinum Card


Membership Privileges