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Emergency Services

Money has a way of finding you anywhere in the world, should your wallet be lost. Assistance is at hand to trace lost luggage or overcome any language barriers with Global Assist. The best legal eagles untangle all legal issues. Help arrives should appliances at home blow a fuse, while life is never at a risk with emergency medical assistance and funds.

Global Assist

The skies are always sunny when you travel with your Platinum Card. Lost your wallet? Have money with emergency cash wire services. Leave it to us to trace lost luggage, relay an urgent message home, or even provide referrals for physicians and lawyers.

Get embassy addresses, assistance on visa requirements, inoculation information, weather updates, even a translator to break the communication impasse of a foreign language, with Global Assist Online Destination Guides.

Emergency Medical Assistance

While travelling abroad for trips less than 90 days, you can avail of exclusive medical assistance:
Arranging advance for emergency funds of medical expenses up to US$ 8,000
Medical assessment of treatment received locally and medical monitoring to another medical facility if required
Medical evacuation and repatriation
Repatriation of dependent children below 16 years to country of residence
Emergency hotel expenses up to 5 nights at US$ 200 per person, per night in the event that you or a Supplementary Cardmember have to extend your normal stay in the country to receive emergency medical treatment, as advised by the designated doctor
Repatriation of travelling companion (one-way Economy Class transportation for return to country of residence).

Legal Assistance

Get referrals and advances on lawyer fees and advance for a bail bond.

Home Assistance

Enjoy 24X7 emergency home assistance in five major cities across India - New Delhi, Mumbai, Chennai, Bengaluru and Kolkata. Get referrals of repairers for assistance on home appliances, electronic equipment, computers and pest control services. Services limited to a maximum of 2 visits or Rs.1200 a year.

Emergency Cash Advance

In the event of loss or theft of important documents, or in case of an inability to obtain cash when travelling overseas, get up to US$ 1000 as emergency advance delivered to you.

24-hour Card Related Assistance

It could be a simple query about your account or billing statement. Perhaps you would like to redeem your Membership Rewards Points. You may need to arrange a Supplementary Card for a family member. Platinum Card Services is ready to help you realise the full potential of your Card Membership. You can call the Platinum Card Services 24x7, 365 days a year for all your Card related assistance. All you need to do is ask.

  Terms & Conditions apply.The offer is valid for travel 7 days a week. The offer includes all destinations to Europe, UK and USA.

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