General Terms and Conditions
Platinum ReserveSM Credit Cardmembers can enjoy all the Card related benefits as long as their accounts (including all linked accounts) are in good standing
The benefits under this programme are being made by American Express/Partners of American Express on a “best effort basis” and are subject to availability and Cardmembers must exercise due diligence in understanding specific terms that may be applicable to such benefits
American Express is neither responsible nor guarantees the quality of the goods/services and nor is it liable for any defect or deficiency of goods or services so obtained/availed by Cardmember at the establishment
American Express and the partners reserve the right to change/withdraw the terms and conditions of any offer at any time without prior notice
The benefits can be used only in conjunction with the American Express Platinum ReserveSM Credit Card and cannot be combined with any other promotion or offer
Any participation/availment of the benefits by Platinum ReserveSM Credit Cardmember shall be purely voluntary
These terms and conditions are to be read in conjunction with the Cardmember terms and conditions governing the usage of the Platinum ReserveSM Credit Card and may be deemed as the terms and conditions governing the American Express Platinum ReserveSM Credit Cardmembership.
 
New Lounges:
Eligible Cardmembers will get access to the respective Lounges, and food & beverages as applicable under the agreement between American Express and the Plaza Premium Lounge/Carnations Lounge / Flights of Fancy (Taj)
Programme is open only for Cardmembers carrying a valid American Express Platinum Cards issued in India. Only one entry per Cardholder will be permitted
The programme is applicable till December 31, 2014
The programme can be modified, amended, changed or revoked anytime by American Express without prior intimation
The access to lounges will be available on a first come first serve basis & subject to availability of space
Respective lounges reserve the right to admission to the lounges and its premises
Lounges can modify its lounge services, operational hours, rates without any prior intimation
All taxes are as on date and subject to modification without prior notice.
 
Platinum Travel
 
Pay with Points
Tickets can be booked on domestic airlines like Indian Airlines /Air India, Jet Airways/Jetlite/Jet Konnect and all leading international airlines (subject to availability at the time of booking)
Any travel purchase made with Membership Rewards Points is non-transferable
Refunds, charges and cancellations may be permitted subject to terms and conditions and any applicable fees set out by the airline
Time for refund will be dependent on the concerned airline’s policies
In case of refunds, the Membership Rewards Points used for booking are credited back to the Point balance of the Cardmember
Applicable cancellation charges or change in itinerary charges will be charged to the Cardmember’s Card Account
Applicable service tax for all transactions under Pay with Points Programme will be charged to the Cardmember’s Card Account  
Bookings can be made only by the Basic Credit Cardmember and not by the Supplementary Cardmember
American Express at its sole discretion may offer Points + Pay Option for travel booking. Such payments will be charged to the Card
Information supplied on the redemption of certain Rewards may be used by American Express or the travel partner for administrative and marketing purpose
All other standard terms and conditions of Membership Rewards Programme are applicable. For detailed terms and conditions, please refer to americanexpress.co.in/membershiprewards
 
British Airways
Offer valid only on the base fare
Valid on British Airways flights only from India to UK, Canada and USA. Not valid on code share or franchise flights
The offer is only valid on bookings made via ba.com/Amexoffer and not on bookings made through any other channels
This offer cannot be combined with any other promotion/offer
Travel to commence by December 31, 2014. Travel to be completed as per ticket validity.
 
Priority Pass
The first 2 visits within each twelve-month membership period are complimentary to the Basic Cardmember only, after which every visit would be charged as per the prevailing rates; currently US$27 per person
Any accompanying guests will be charged US$27 per visit, which will be automatically charged on the Cardmember’s American Express Platinum ReserveSM Credit Card
Unused visits cannot be carried forward to the following year of membership
On renewal, the number of visits would be reset to 2. Renewal terms and conditions are at the discretion of Priority Pass Ltd.
 
 
 
Platinum Stays
 
ITC Hotels
This offer excludes spends at spa and beauty parlours
This offer is eligible for stays at participating ITC Hotels and is subject to availability
To avail this exclusive offer with ITC Hotels, the Cardmember has to spend a total of Rs.1,00,000 at the following participating hotels to earn a complimentary night voucher:
  - ITC Maratha, Mumbai
- ITC Grand Central, Mumbai
- ITC Maurya, New Delhi
- Sheraton New Delhi, New Delhi
- ITC Sonar, Kolkata
- ITC Kakatiya, Hyderabad
- ITC Windsor, Bengaluru
- ITC Gardenia, Bengaluru
- Sheraton Park Hotels & Towers, Chennai
- ITC Grand Chola, Chennai (when operational)
   
The complimentary room night vouchers can be availed at the ITC One or Towers room category at the following ITC Hotels:
  - ITC Maurya, New Delhi
- ITC Maratha, Mumbai
- ITC Grand Central, Mumbai
- ITC Sonar, Kolkata
- ITC Kakatiya, Hyderabad
- ITC Windsor, Bengaluru
- ITC Gardenia, Bengaluru
- Sheraton Park Hotels & Towers, Chennai
- ITC Grand Chola, Chennai (when operational).
 
Platinum Rewards
 
EXTRA from Membership Rewards Program
EXTRA Membership Rewards benefit at participating merchants is applicable for the American Express Consumer Cards and the American Express Corporate Cards issued by American Express Banking Corp. ("American Express") in India.
The EXTRA Membership Rewards will be 'Bonus' Membership Rewards Points / JPMiles awarded in addition to Card specific 'Base' Membership Rewards Points / JPMiles.
EXTRA Membership Rewards will be awarded for every Rs. 100 spent for the American Express Cards under this Program.
Please refer to each offer detail to know about exact Bonus Membership Rewards Points / JPMiles awarded at each partner.
Participation of partners is subject to change. American Express reserves the right to add or cancel EXTRA Membership Rewards Program Partners from time to time without any prior notice. Please log on to www.americanexpress.co.in/bonusrewards for the updated list of partners and terms & conditions.
EXTRA Membership Rewards benefits are given in addition to any discounts brought to you by American Express.
EXTRA Membership Rewards will be awarded in conjunction with other promotional programs unless otherwise specified by EXTRA Membership Rewards Program Partners. Please check with EXTRA Membership Rewards Program Partners in advance.
EXTRA Membership Rewards is an individual Cardmember benefit and not applicable on bulk bookings / purchase.
If you cancel your enrolment in Membership Rewards, you must redeem any points within 30 days of cancellation; otherwise the points/miles will be forfeited. If your Card Account is cancelled or terminated, any points in your Membership Rewards account will be automatically forfeited on the date of Account termination.
EXTRA Membership Rewards will be applicable to EXTRA Membership Rewards Program Partners operating in India only.
Membership Rewards Points/JPMiles will be calculated based on each transaction made with an EXTRA Membership Rewards Program Partner. Separate transactions, even if made on the same day with the same EXTRA Membership Rewards Program Partner, cannot be combined for purposes of calculating EXTRA Membership Rewards.
It is a condition for the award of EXTRA Membership Rewards Program that at all times (including the date of points/miles adjustment) (i) your Card Account remains valid and in good standing; (ii) American Express Platinum Cardmembers must be enrolled in the Membership Rewards Program.
EXTRA Membership Rewards points offer is not applicable on Cards issued by any other bank.
The terms herein are supplemental to and shall form part of the American Express Membership Rewards Terms and Conditions.
American Express reserves the right to terminate the benefits and / or amend the terms and conditions at any time without prior notice at its discretion.
 
 
Platinum Golf
  (A) India Golf  
Complimentary golf is applicable to Basic and Supplementary American Express Platinum ReserveSM Credit Cardmembers
Cardmembers are not required to pay green fees. However, all other charges like caddy, cart, restaurant, purchases, etc. will have to be borne by the Cardmembers directly
Complimentary golf bookings need to be made through the Platinum Assist only. Cardmembers may not be granted access rights to the stipulated clubs without booking through Platinum Assist and golf access is subject to limited availability
Cardmember can hold only one confirmed booking between him/her and the companion (Supplementary Cardmember) at any point of time
Booking cannot be made more than 15 days in advance. Reservation for weekend tee off should be done at least a week in advance and for weekdays at least 3 days in advance. However advance booking days can be changed at any point of time depending on golf course rules
Golf course will not be accessible on tournament days and other holidays
Cardmembers can play only 4 times a month, subject to availability
The tee off times lots for any particular day is held up to 3 pm on the previous day. All bookings and tee off times are subject to availability
The offer is subject to terms and conditions and the rules and regulations applicable at each of the club and the same may vary from club to club
Only for BPGC Mumbai - reservation for tee off for all days should be done at least a week in advance. Cardmembers are required to have their valid USGA Handicap certificate, validated by their home club. To play on weekends, Cardmembers need a handicap of 24 or below.
 
(B) International Golf
(a) Terms and Conditions for Complimentary Golf Programme (in Singapore, Malaysia and Indonesia)
Complimentary golf is applicable to Basic and Supplementary American Express Platinum ReserveSM Credit Cardmembers
Cardmembers are not required to pay green fees. All other players in the flight are required to pay guest rates lower than walk-in/visitor green fee rates
A minimum of 1 player on weekdays and 2 players on weekends are required to pay guest rates for a flight (subject to pairing)
Cardmember is responsible for arranging the minimum number of players for a flight
On weekdays, there is a minimum of 3 balls per flight. On weekends, there is a minimum of 4 balls per flight
Weekday bookings must be made four (4) days in advance. Weekend bookings must be made eight (8) days in advance
Cardmembers cannot book more than twenty one (21) days in advance
Cardmember(s) and his/her guests are required to pay for the use of buggy and caddies to normal published rates. Any other applicable fees or charges are to be borne by the Cardmember(s) and his/her guests
Cardmember(s) and his/her guests are required to pay for his/her own golf insurance at the respective clubs unless otherwise indicated
There will be an administration fee of S$10 for any changes made upon confirmation of booking. Changes are subject to availability
There will be an administration fee of S$5 for any changes made to the ferry transfer upon confirmation of booking. Changes are subject to availability
Golfers must have a valid handicap and the club may require golfers to produce their Handicap Card upon registration
There will be no rain check after tee off
All bookings are to be made through the American Express Platinum Assist. American Express Platinum ReserveSM Credit Cardmembers in India will not be granted access rights to the stipulated clubs without booking through the Platinum Assist
Rates quoted are not inclusive of taxes and are subject to change without notice
The programme cannot be used by Cardmembers or their guests in conjunction with any other promotional golf programme
Clubs reserve the rights to refuse the discounted rates during promotional periods
American Express does not assume liability and Cardmember shall not make any claim whatsoever for (i) injury or bodily harm or (ii) loss of or damage to property, howsoever caused, arising from or in connection with the American Express Platinum Golf Programme.
   
(b) Terms and Conditions for ‘Access to 30 Leading Golf Clubs’ Programme
Access to 30 leading Golf Clubs’ Programme is valid for both Basic and Supplementary American Express Platinum ReserveSM Credit Cardmembers
There must be minimum 3 balls per flight on weekdays and minimum 4 balls per flight on weekends
Weekday bookings must be made four (4) days in advance
Weekend bookings must be made eight (8) days in advance
Cardmembers cannot book more than twenty one (21) days in advance
Cardmember(s) and his/her guests are required to pay for the use of buggy and caddies at normal published rates. Any other applicable fees or charges are to be borne by the Cardmember(s) and his/her guests
Cardmember(s) and his/her guests are required to pay for his/her own golf insurance at the respective clubs unless otherwise indicated
There will be an administration fee of S$10 for any changes made upon confirmation of booking. Changes are subject to availability
There will be an administration fee of S$5 for any changes made to the ferry transfer upon confirmation of booking. Changes are subject to availability
Golfers must have a valid handicap and the club may require golfers to produce their Handicap Card upon registration
There will be no rain check after tee off
All bookings are to be made through the American Express Platinum Assist. American Express Platinum ReserveSM Credit Cardmembers in India will not be granted access rights to the stipulated clubs without booking through the Platinum Assist
Rates quoted are not inclusive of taxes and are subject to change without notice
The programme cannot be used by Cardmembers or their guests in conjunction with any other promotional golf programme
Clubs reserve the rights to refuse the discounted rates during promotional periods
American Express does not assume liability and Cardmember shall not make any claim whatsoever for
  (i) injury or bodily harm or
  (ii) loss of or damage to property, howsoever caused, arising from or in connection with the American Express Platinum Golf Programme. Cancellation Policy for Weekdays (For Parts a and b)
Any cancellation must be made three (3) days in advance prior to tee off date
The following cancellation charges will apply to Cardmember(s) and his/ her guests:-
  - 50% of applicable green fee rate will be charged for cancellations made two days before tee off date
  - 100% of applicable green fee rate will be charged for cancellations made one day before tee off date, no-show or late arrivals. Cancellation Policy for Weekends (For Parts
   a and b)
Any cancellation must be made five (5) days in advance prior to tee off date
The following cancellation charges will apply to Cardmember(s) and his/ her guests:-
  - 50% of applicable green fee rate will be charged for cancellations made four days before tee off date
  - 75% of applicable green fee rate will be charged for cancellations made three days before tee off date
  - 100% of applicable green fee rate will be charged for cancellations made two days before tee off date, no-show or late arrivals. Cancellation Policy & Ferry Transfer to
   Bintan, Indonesia
Any cancellation must be made 72 working hours prior to departure time of the ferry
There is a charge of S$50 for any cancellations less than 72 working hours prior to departure time of the ferry.
 
 
List of participating golf courses (Complimentary):
India
Eagleton - The Golf Resort
30th Km, Bengaluru-Mysore Highway,
Bidadi Industrial Area,
Bengaluru Rural, Bidadi - 562190
Tel.: 91 80 22632222 Mobile: 09845811114, 09880260482
ITC Classic Golf Resort
(“First Jack Nicholas” Golf Resort in India), Manesar,
Landbase India Ltd., 25 Community Centre, Basant Lok, Vasant Vihar,
New Delhi - 110057 Site address: Manesar
Tel.: 91 124 2378841/42
The Bombay Presidency
Golf Club Ltd.
Dr. C Gidwani Road, Chembur, Mumbai - 400074
Tel.: 91 22 25205874/78
     
Willingdon Sports Club
Keshav Rao Khadye Marg,
Tardeo, Mumbai,
Maharashtra
Tel: 022 2354 5755
Boulder Hills Golf and Country Club
ISB Rd, Madhava Reddy Colony,
Gachibowli, Hyderabad,
Andhra Pradesh 500032
Tel: 040 6612 3456
Oxford Golf and Country Club
Bavdhan, Near Deccan Honda showroom, Flame Campus Path,
Bhunde Vasti, Bavdhan Budrukh, Pune, Maharashtra 411021
Tel:020 6344 7799
     
Jaypee Greens
G Block, Surajpur Kasna Road
Greater Noida, UP - 201306
Mobile: 91 9999884147
TNGF
334 Anna Salai, Nandanam, Chennai - 600015
Tel.: 91 44 24359687
Singapore
Jurong Country Club
Sembawang Country Club
Malaysia
The Legends Golf & Country Resort
Royal Johor Country Club
Indonesia
Laguna Bintan Golf Club
Ria Bintan Golf Club
Southlinks Country Club
 
List of 30 Golf Clubs with discounted access:    
     
Singapore
Sentosa Golf Club
Seletar Country Club
Raffles Country Club
Malaysia
Royal Johor Country Club
The Legends Golf & Country Resort
Indonesia
Laguna Bintan Golf Club
Ria Bintan Golf Club
Southlinks Country Club
     

Thailand
Chiang Mai Highlands Golf Club
Royal Springfield Hua Hin Golf Club
Muang Kaew Golf Course
Royal Gems Golf & Country Club

China
Sunshine Golf Club
Bo Ao BFA Golf Club
Meishi Mayflower Golf Club
Yalong Bay Golf Club
South Africa
Gary Player Country Club
Lost City Golf Course
Japan
Hakone Yunohana Golf Club
Daihakone Golf Club
Karuizawa 108 Golf Club
     
Indonesia
Finna Golf & Country Club
Klub Golf Bogor Raya
Klub Golf Cenkareng
Malaysia
Starhill Golf & Country Club
Palm Resort Golf & Country Club
Saujana Golf & Country Club
Tropicana Golf & Country Clubg
Philippines
Eagle Ridge Golf & Country Club
Sta Elena Golf & Country Club
     
Australia
Mona Vale Golf Club
Secret Harbour Golf Links
Lakeland Golf Club
Thailand
Chiang Mai Highlands Golf Club
Muang Kaew Golf Course
Royal Springfield Hua Hin Golf Club
Royal Gems Golf & Country Club
Spain
La Quinta Golf Club
Guadalmina Golf Club
 
For bookings, enquiries and a complete listing of participating clubs and respective rates, please call Platinum Assist at 1800-1801- 030/1800-419-1030.
 
(Toll free from MTNL, BSNL landlines) or Gurgaon: 0124-280 1030.
 
Platinum Gourmet Experiences
 
Taj Dining Program
This offer is only available to the American Express Platinum ReserveSM Basic Cardmember

Cardmembers will be required to fill the Taj Epicure Plus Enrolment Form and send it to American Express to get enrolled in the Taj Dining Card Programme
Cardmembers will be required to fill the Taj Epicure Plus Renewal Form and send it to Taj directly every year
Taj Dining Programme will entitle Cardmembers to earn 25% of the food and beverages spends as loyalty Points on the Dining Card, which can be redeemed by the Cardmembers in their subsequent visits
The Dining Card will entitle Cardmembers to various privileges offered by The Indian Hotels Company Limited, from time to time
However, the privileges are only available for personal dining (not more than 12 persons) and not for banquets or parties
The offers cannot be clubbed in conjunction with any other offer that may be available to the Cardmember under any other scheme or any other programme offered by The Indian Hotels Company Limited
Cardmembers shall continue to enjoy the privileges of Taj Epicure Plus Card as long as he/she continues to hold the American Express Platinum ReserveSM Credit Card.
 
Dining Vouchers
The American Express Platinum ReserveSM Credit Cardmember can use each dining voucher only once
The vouchers issued to the Cardmember can neither be encashed nor are transferable/negotiable
Cardmember to refer to the details mentioned on reverse of the voucher for the availability of discount, location, validity period and blackout dates.
 
Platinum Wine
PW concierge desk Number and platinumwine@india.com will be the first Points of contact in all communications to Cardmembers
PW concierge desk hours will be Monday through Friday from 9 am to 6 pm excluding holidays
Depending upon the location of delivery, an allowance of 7 working days is maintained for completion. Delivery charges will be included in quoted pricing. All FAQs will be with PW concierge desk
Platinum Direct/Select Programme needs to be bought on American Express Cards only
All wine related questions and customer service issues including delivery questions will be asked by email and will be resolved within 24 hours anywhere in India by the FWM team
Wine orders will come through the PW concierge and wine related queries will be answered by FWM
Any benefit coming from the Platinum Wine Selection Gifting Programme will be given to the Cardmember and not the recipient.