Received a Gift Card?Check Your Balance OR Register Your Mobile Number
American Express® Gift Cards. The Ideal Business Gift.
How To Use
It's easy to use your American Express Gift Card.
Accepted at merchant partners across India, and online
You can use American Express Gift Cards virtually at every merchant partner in India that accepts American Express Cards, in person or online where American Express Gift card is accepted. Just sign at the back of your Card, and you're ready to shop.
Know your Balance
There are several easy ways you can find out your available Card balance.
- Check your balance online
- Call 000 800 443 1188 (toll free)
Shop on your own schedule
Take your time to treat yourself. Unlike some other gift cards, American Express Gift Cards have no monthly fees, so your balance won't drain over time.
Get a replacement fast
Please note down your Gift Card number now, and put it in a safe place. If your Gift Card is ever lost or stolen, you can use the above number to receive a prompt replacement. Call 000 800 443 1188 to report a lost or stolen Card, and get a replacement Card until October 31st, 2016. Do note with effect from November 1, 2016 only post the expiry of the "valid thru" dates mentioned on the card, any available balance, would be refunded in Indian Rupee cheque to the Card member in accordance with the RBI DEAF guidelines and on submission of valid KYC documents as applicable. Refund in INR is subject to the relevant valid Know Your customer ("KYC") document submitted by the cardmember to the satisfaction of American Express. Please allow 25 business days to process your refund post submission of valid KYC documents. We're happy to help. Terms and conditions apply.
Take advantage of special offers
Your Gift Card comes with outstanding discounts across shopping, dining, travel, and entertainment. Shop American Express Selects™ to get even more value out of your Gift Card.
Avoid Gift Card Declines
Ensure a smooth experience using your Gift Card. Before you check out, know your Gift Card balance - it's easy to do. Check your balance online or call 000 800 443 1188. That way you can tell the cashier how much value you have on the Gift Card before you pay.
If your purchase total is greater than the Available Balance on your Gift Card, ask your merchant if you can use another form of payment - like cash or another card - to complete the transaction. Otherwise, your transaction may be declined.
To make a purchase for an amount greater than the Available Balance on your Gift Card:
At checkout, immediately tell the cashier you're using a Gift Card, and that your Available Balance is less than your total purchase.
Ask if you can use another form of payment to cover the balance of your purchase.
If the merchant accepts, tell your cashier to authorize your Gift Card only for the Available Balance and provide a second form of payment.