American Express® Gift Cards. The Ideal Business Gift.

How To Use

It's easy to use your American Express Gift Card.

Accepted at merchant partners across India, and online

You can use American Express Gift Cards virtually at every merchant partner in India that accepts American Express Cards, in person or online where American Express Gift card is accepted. Just sign at the back of your Card, and you're ready to shop.

Know your Balance

There are several easy ways you can find out your available Card balance.

Shop on your own schedule

Take your time to treat yourself. Unlike some other gift cards, American Express Gift Cards have no monthly fees, so your balance won't drain over time.

Get a replacement fast

Please note down your Gift Card number now, and put it in a safe place. If your Gift Card is ever lost or stolen, you can use the above number to receive a prompt replacement. Call 000 800 443 1188 to report a lost or stolen Card, and get a replacement Card until October 31st, 2016. Do note with effect from November 1, 2016 only post the expiry of the "valid thru" dates mentioned on the card, any available balance, would be refunded in Indian Rupee cheque to the Card member in accordance with the RBI DEAF guidelines and on submission of valid KYC documents as applicable.

Refund in INR is subject to the relevant valid Know Your customer ("KYC") document submitted by the cardmember to the satisfaction of American Express. Please allow 25 business days to process your refund post submission of valid KYC documents.

We're happy to help. Terms and conditions apply.

Take advantage of special offers

Your Gift Card comes with outstanding discounts across shopping, dining, travel, and entertainment. Shop American Express Selects™ to get even more value out of your Gift Card.

Avoid Gift Card Declines

Ensure a smooth experience using your Gift Card. Before you check out, know your Gift Card balance - it's easy to do. Check your balance online or call 000 800 443 1188. That way you can tell the cashier how much value you have on the Gift Card before you pay.

If your purchase total is greater than the Available Balance on your Gift Card, ask your merchant if you can use another form of payment - like cash or another card - to complete the transaction. Otherwise, your transaction may be declined.

To make a purchase for an amount greater than the Available Balance on your Gift Card:

  • At checkout, immediately tell the cashier you're using a Gift Card, and that your Available Balance is less than your total purchase.

  • Ask if you can use another form of payment to cover the balance of your purchase.

  • If the merchant accepts, tell your cashier to authorize your Gift Card only for the Available Balance and provide a second form of payment.


At your request you are being re-directed to a third party website. Please acknowledge the disclaimer before proceeding further.

You are about to leave this AMERICAN EXPRESS website and access a third party website, the accuracy or completeness of the information, materials, services or the reliability of any service, advice, opinion, statement or other information displayed or distributed through it, AMERICAN EXPRESS® does not warrant and all use of that third party website is governed by its terms and conditions and is subject to its privacy and security policies and procedures. You shall access this website solely for purposes of payment against the purchase of American Express Gift Cards and you understand and acknowledge that availing of any services offered on the website, sharing of information with Gift Cards India or any reliance on any opinion, advice, statement, memorandum, or information made available by you on the website shall be at your risk.

AMERICAN EXPRESS and its affiliates, subsidiaries, employees, officers, directors and agents, expressly disclaim any liability for any deficiency in the services offered by Gift Cards India whose website you are about access. Neither AMERICAN EXPRESS nor any of its affiliates nor their directors, officers and employees will be liable to Gift Cards India or have any responsibility of any kind for any loss that you incur in the event of any deficiency in the services of Gift Cards India to whom the website belongs, failure or disruption of the website of Gift Cards India, or resulting from the act of omission of any other party involved in making this website or the data contained therein available to you, or from any other cause relating to your access to, inability to access, or use of the website or these materials.

Vision and Mission Statement | Do Not Call Registry | Customer Privacy Choice | Submit your KYC | AEBC Grievance Redressal policy | Institutional Deposit | Interest Rate Fees & Charges | Regulatory Disclosure Section | Trademarks | Privacy Principles | Website Rules and Regulations | Travel | Careers | Sitemap | KYC Merchants | Customer Service Committee Meet | Card Frauds | Base Rate | MCLR | Our Codes & Policies | MITC and Agreements | Collection agencies working for AEBC | Complaint form | Credit Counseling
Copyright © American Express Company. All Rights Reserved. Users of this site agree to be bound by the terms of the American Express Web Site Rules and Regulations. Usage of Every American Express product is governed by specific Terms & Conditions. American Express Banking Corp., Cyber City, Tower C, DLF Bldg No.8, Sector - 25, DLF City Ph ll Gurgaon - 122002, India. Incorporated in the USA. ® Registered trademark of American Express Company.