Received a Gift Card?Check Your Balance
American Express® Gift Cards. The Ideal Business Gift.
How To Use
It's easy to use your American Express Gift Card.
Accepted at merchants across India, and online
You can use American Express Gift Cards at virtually every merchant in India that accepts American Express Cards, in person or online. Just sign the back of your Card, and you're ready to shop.
Know your Balance
There are several easy ways you can find out your available Card balance.
- Check your balance online
- Call 1800 103 1188 (toll free)
Shop on your own schedule
Take your time to treat yourself. Unlike some other gift cards, American Express Gift Cards have no monthly fees, so your balance won't drain over time.
Get a replacement fast
Please write down your Gift Card number now, and put it in a safe place. If your Gift Card is ever lost or stolen, you can use that number to receive a prompt replacement. Call
1800 103 1188 to report a lost or stolen Card, and get a replacement Card. We're happy to help. Terms and conditions apply.
Take advantage of special offers
Your Gift Card comes with outstanding discounts across shopping, dining, travel, and entertainment. Shop American Express Selects™ to get even more value out of your Gift Card.
Avoid Gift Card Declines
Ensure a smooth experience using your Gift Card. Before you check out, know your Gift Card balance - it's easy to do. Check your balance online, call 1800 103 1188, or send <GIFT> <YOUR CARD NUMBER> via SMS to 5616166. That way you can tell the cashier how much value you have on the Gift Card before you pay.
If your purchase total is greater than the Available Balance on your Gift Card, ask your merchant if you can use another form of payment - like cash or another card - to complete the transaction. Otherwise, your transaction may be declined.
To make a purchase for an amount greater than the Available Balance on your Gift Card:
At checkout, immediately tell the cashier you're using a Gift Card, and that your Available Balance is less than your total purchase.
Ask if you can use another form of payment to cover the balance of your purchase.
If the merchant accepts, tell your cashier to authorize your Gift Card only for the Available Balance and provide a second form of payment.