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"American Express"

AMERICAN EXPRESS®
ONLINE SERVICES

REGISTER NOW

Sign Up and the enjoy the benefits of American Express
Online services
  • Check your balance
  • Pay your statement
  • Register into paperless

Registration is easy at no additional cost


How to use Online services

ONLINE STATEMENT

PAPERLESS

ONLINE PAYMENT

ADDITIONAL SERVICES

HOME

HOW TO USE ADDITIONAL SERVICES

HOME

PAPERLESS

ONLINE
STATEMENT

ADDITIONAL SERVICES

ONLINE PAYMENT

HOME

HOW TO USE
ADDITIONAL SERVICES

ONLINE STATEMENT

PAPERLESS

ONLINE
PAYMENT

ADDITIONAL SERVICES

Now you do not have to wait for your Online Statements: they will wait for you!.With Paperless start receiving your Online Statements, instead of paper statements through the mail. American Express will also send you a monthly e-mail alert when your new Online Statement is available online.


Paperless offers you:
More Privacy

Each Online Statement is sent securely to your American Express® online account, which is protected by a username and password.


Efficiency and time saving
You receive an alert when your Statement is online. You can file them electronically, thus saving paper, space and time.


HOW TO USE THE SERVICE
FREQUENTLY ASKED QUESTIONS

You may change your performance if a later date you would like to receive a paper statement. In order to complete your request please visit our website or contact us by calling the customer service number.

Your operations go online. Check your Card transactions in a rapid and secure way,from any computer with Internet access,24 hours a day and 7 days a week.

You can download an exact copy of your Statements in PDF format* and track your transactions of the last 6 months.


Online Statement offers you:
Security

With your Username and Password you are the only one who can see and print your Account Status.


Availability
You can check the balance with no date or time constraints.
Registration is easy at no additional cost.


HOW TO USE THE SERVICE


*To view this example, you need the Adobe® Reader® installed.If you do not have you could download Adobe® Reader® by clicking here .

Immediate access
Pay your expenses in a convenient way,without mailing payments or waiting in endless lines from the comfort of your home or from any computer with Internet access.


Online Payment offers You*
Security

Your payments will be processed by American Express with state-of-the-art technology,securely and efficiently.


At no additional cost
This option enables you to pay your Account whenever and wherever you wish,at no additional cost.


HOW TO USE THE SERVICE


*To be able to pay online you must have an eligible Card Account in US dollars with a US financial institution.

Online information: fast and secure

You can comfortably access the information you need about American Express® Additional Services.

Additional Services offer You:

Membership Rewards®


With Membership Rewards you can earn ponts with all the purchases you make with The Card and later redeem them for a greater variety of rewards.Once enrolled in Membership Rewards,check your point balance through American Express Online Serivces and start to enjoy the incredible rewards.For more information on Membership Rewards click here.



HOW TO USE THE SERVICE

Sign up today and enjoy the benefits of

American Express Online Services*

  • Check your Balance
  • Pay your Statements
  • Register into Paperless

Registration is easy and at no additional cost.

HOW TO USE ONLINE SERVICES

KNOW HOW TO USE EACH SERVICE

Enjoy American Express Online Services from any computer with internet access and have control of your transactions done with the Card.
With this service you will always have access online in a rapid and secure way.

  • ONLINE STATEMENT
  • PAPERLESS
  • ONLINE PAYMENT
  • ADDITIONAL SERVICES

Online Statement.

All your Card transactions online. You can check and download an exact copy of your Account Statement in PDF format and track your transactions of the last 6 months.

How to use Online Statement.

Register in Online Services to view all your Card transactions and to find the service that allow you to manage your Account.

  • Go to American Express Online Services and select the service Personal Cards-LAC, Caribbean, Bermuda.
  • Enter your Username and Password to access Online Services. Click on Recent Charges.
  • Here you will find your Card information, payment details and payments done. Remember that you can download a copy of your Account Statements in PDF format and the previous statements Up to 6 months

Paperless

American Express will send you a monthly e-mail alert when your new Online Statement is available online.
How to enroll to Paperless.
Enrolling in Paperless is very easy, just follow these simple steps:

  • Go to American Express Online Services and select the service Personal Cards-LAC, Bermuda and enter your Username and Password to access Online Services.
  • Click on Enroll in Paperless and choose Paperless as you Account Statements mailing method.
  • Click on Enroll Paperless.Choose the Online-only statement ready e-mail notification.
  • Enter a valid e-mail address and click NEXT.
  • If you wish to change your e-mail address you can do it by entering the new e-mail address, then click NEXT.
  • Review your selection for the Online Statements and if the are correct click on Send Changes.
  • A THANK YOU note will confirm that your changes are being processed.

  • How to use Paperless?
  • Check the e-mail Paperless sent to you before your statement cycle ends, which notifies you that your Statement is available Online. Click on the Link provided in your e-mail.-Enter your Username and Password to access Online Services. Use Paperless to check your Statement:
    1.Total balance
    2.Up to date balance
    Here you will find your Card information, and payment details. Remember that you can download a copy of your Account Statements in PDF format and the previous statements up to 6 months.

ONLINE PAYMENT.

The easiest and secure way of making your payments.
Avoid mailing payments or waiting in endless lines, use Online American Express Card payments from the comfort of your home or office.

How to use Online Payment. Register in Online Services to view all your Card transactions and to find the service that allow you to manage your Account.

  • Go to American Express Online Services and select the service Personal Cards-LAC, CARIBBEAN, BERMUDA.
  • Enter your Username and Password to access Online Services.
  • Click on Pay Bill.
  • Choose your Account type and click on CONTINUE.
  • And Enter your 9 digits routing and transit number.
  • Enter your Checking Account and click on CONTINUE.
  • Review your Checking Account information and make sure it is correct, then click on ENROLL ACCOUNT.
  • Now you are ready to make your American Express Card Account payment online.

Membership RewardsŪ

Access all your cards transactions that have been registered in Online Services and know all the services that allow you administrate your account.

  • Go to American Express Online Services and select the service Personal Cards - LAC, Caribbean, Bermuda
  • Enter your Username and Password to access Online Services.
  • Select the option View your Points.
  • Here you will find your Membership Rewards Points Balance.
WHAT IS PAPERLESS?
View your statements online instead of receiving a paper statement through the mail.We will also send you a monthly email reminder when your new Online Statement is ready to view and download. You will have access to a PDF version of your statement which you can save print or download.
HOW CAN I REGISTER FOR PAPERLESS?
Fisrt you must be registered for Online Services, the convenient and secure way to check and manage your account online at any time, day or night. Login or Register for online services and then select "Enroll into paperless" button found on the main page.It is quick and simple to register for this service.All you need to do is select the American Express Card Account you wish to register , confirm that you have read and agreed with the Terms and Conditions, confirm your e-mail address and select your preferred statement delivery method.
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CAN I SEE AN EXAMPLE OF ONLINE STATEMENT BEFORE I REGISTER?
Yes, Simply Click here to preview a sample PDF version of a statement online.Once you register for Online Statements you will be also able to save and download a PDF version of your statement.
CAN I REGISTER ALL MY CARDS FOR PAPERLESS?
You can register any American Ecpress personal charge or credit card Account for this service.Eligible card Accounts must first be registered for online services. Login or Register to add a card Account.
Do I HAVE TO PAY FOR THIS SERVICE? No, this service is at no cost.
IF I SWITCH TO PAPERLESS, WHEN WILL I STOP RECEIVING PAPER STATEMENTS? You should stop receiving paper statements within two billing cycles.
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WILL MY STATEMENT DATE CHANGE? No, your statement date will not change,but there will be no need to wait for your statement to arrive in the mail.We will send you a monthly e-mail reminder as soon as your statement is ready to view online.
HOW WILL I KNOW WHEN MY STATEMENT IS READY TO VIEW ONLINE? We will send you a monthly e-mail reminder as soon as your statement is ready to view online.
WHO SHOULD I ADVISE IF I CHANGE MY EMAIL ADDRESS? You may update your email address via the Account Services Update Personal Information screen when you are logged into Online Services .

Alternatively, please call the toll free number on the back of your card and one of our Customer Service representatives will be happy to assist you.
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HOW CAN I PAY MY BILL? There are a number of ways in which you can pay your bill.When logged into Online Services , we offer you the option to set up your account to direct debit, which is an automatic payment for your Card Account.For other payment options please refer to the Methods of payment section contained within our Customer Service pages.
CAN I DOWNLOAD MY ONLINE STATEMENT? Yes, exclusively for Cardmemeber who choose Paperless,we will provide the option to download your Online Statement into your choice of Quicken,MS Money or MS Excel.Alternatively, you may choose to save a PDF version of your Online Statement to your computer.
HOW LONG ARE MY STATEMENTS AVAILABLE TO VIEW ONLINE?Each of your monthly statements will remain online for six months from the date on which it is made available .
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CAN I GET COPIES OF PREVIOUS STATEMENTS?Your current statements are available to view online, plus statements for up to the previous six months.Paper copies for earlier statements can be requested by calling the Customer Service telephone number printed on the back of your Card.Please note that a charge may apply for additional paper copy statements.
DO NOT HAVE ADOBE ® READER ®, HOW CAN I SAVE A PDF VERSION OF STATEMENT ? To install ADOBE ® READER ® software simply click here
HOW CAN I CANCEL PAPERLESS?Should you wish to cancel your registration for this service,simply update your prefrences online to paper statements by click here.
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