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HOW CAN WE HELP
Apply today by calling
1-877-835-8702.
MEMBERSHIP BENEFITS
Purchase Protection1 When an American Express Cardmember charges an eligible purchase to their Card account, anywhere in the world it is automatically protected against accidental damage or theft for up to 90 days from the date of purchase. The coverage is limited to $1,000 per occurrence, not to exceed $50,000 per Cardmember account per policy year, and in excess of other applicable insurance. For more information call 1-800-322-1277.
Extended Warranty2 This plan will extend the terms of the original manufacturer's warranty, up to one additional year, on warranties of five years or less that are eligible in the U.S. Covered items must be purchased entirely with The Platinum Credit Card. Coverage is limited to eligible products costing $10,000 or less, excluding taxes, not to exceed $50,000 per Cardmember account per policy year. For more information call 1-800-225-3750.
Car Rental Loss and Damage Insurance3 When you rent a car, simply use an eligible Card to reserve and pay for the total cost of the rental and decline the collision damage waiver offered by the company. This insurance offers coverage against theft or damage to most rental vehicles.
Travel Accident Insurance4 Provides up to $250,000 in accidental death and dismemberment insurance while traveling on a Common Carrier Conveyance (plane, train, ship or bus) when the entire fare has been charged to The Platinum Credit Card.
Emergency Check In Reliability when you need it - Emergency Check-In enables you to check into a hotel and charge your stay with the Card, even if your Card has been lost or stolen.
American Express® Travelers Cheques We can help in an Emergency - Behind every Cheque is someone who can help in a travel emergency, 24/7, so you can get back to your vacation fast. We'll replace lost or stolen Travelers Cheques, and if you lose your passport or credit card(s), we'll help you replace them 24/7, when you carry American Express Travelers Cheques. Cheques for Two® and Foreign Currency Travelers Cheques are also available.
Terms & Conditions. Purchase American Express Travelers Cheques at participating American Express Travel Services locations near you.5 Or, call 1-800-221-7282 to have them delivered directly to your home or office via first-class mail. Next-day or Saturday delivery is also available for an additional fee. Find a Location.
Customer Service
Customer Service Support when you need it - As a Card member, enjoy outstanding service that's there when you need it. For more details, please call 1-800-555-4313. If you are traveling outside the U.S., please call collect 1-336-393-1111.
Manage your Card account online Tools at your fingertips - Pay your bill or view up-to-date billing information including transactions, charges, and payments, and check your Membership Rewards account - all online, anytime, from anywhere, day or night. Learn More.
Emergency Card Replacement Offices and Professionals Around the World - If you lose your Card, we can usually get a new one to you in 24 hours. Call 1-800-964-8542 or visit one of over 2,200 Travel Services locations worldwide to request a new one.5
Fraud Protection Guarantee Shop with Confidence - You aren't responsible for any fraudulent charges made by non authorized people to your American Express Platinum Credit Card. So shop with confidence-online or off. No fine print, no deductible. Learn More
American Express Travel Website Planning Made Easy - Whether you're looking for a last-minute getaway or a special package for your dream vacation, you'll find fantastic deals to almost anywhere you can imagine. At the American Express Travel website, you have access to:
  • Worldwide destinations
  • Low web fares
  • Travel planning resources
  • One of the world's most powerful booking engines

  • You can use points you have already earned toward all or just part of the cost of your flights, Lowest Rates Guaranteed hotels, and cruises. For more details, please call 1-866-AXP-2816, or visit us online
    Travel Agents on Call and in Person Professional Travel Assistance - Plan a trip with your local American Express Travel Services location and receive exclusive Card member benefits in various destinations throughout the world. With over 2,200 locations in 140 countries, we have you covered whenever you need a hand exchanging foreign currencies. For the nearest American Express Travel Services location, call 1-866-AXP-2816.
    Global Assist® Hotline6 We're here when you need us - The Global Assist Hotline is a valuable resource whenever you travel - from the planning stages to your safe return. Turn to us for information on visas, weather, necessary inoculations, and more. And once you're 100 miles or more away from home, we can offer help during challenging circumstances by:
  • Directing you to English-speaking medical and legal professionals
  • Assuring your hotel reservations even if you arrive late
  • Guaranteeing hotel check-in even if you've lost your wallet
  • Express Cash7 Access to 600,000 ATMs Worldwide - Get cash when and where you need it, 24 hours a day, 7 days a week, from over 600,000 ATMs around the world.

    1 Underwritten by AMEX Assurance Company, Administrative Office, 480 Pilgrim Way, Suite 1400, Green Bay, WI 54304. You must be a U.S. Resident Cardmember, that is, The American Express Card has been issued to you, in your name, and you maintain your permanent residence with in the United States of America, the District of Columbia, Puerto Rico or the U.S. Virgin Islands. Coverage is subject to the terms, conditions and exclusions of Policy AX0951.
    2 Underwritten by AMEX Assurance Company, Administrative Office, 480 Pilgrim Way, Suite 1400, Green Bay, WI 54304. You must be a U.S. Resident Cardmember, that is, The American Express Card has been issued to you, in your name, and you maintain your permanent residence within the United States of America, the District of Columbia, Puerto Rico or the U.S. Virgin Islands Coverage is subject to the terms, conditions, and exclusions of Policy AX0953.
    3 Car Rental Loss and Damage Insurance is underwritten by AMEX Assurance Company, Administrative Office, 480 Pilgrim Way, Suite 1400, Green Bay, WI 54304. Coverage is determined by the terms, conditions, and exclusions of Policy AX0925 and is subject to change with notice. Coverage is not available for cars rented in Australia, Ireland, Israel, Italy, Jamaica and New Zealand. Certain vehicles are not covered and other significant exclusions apply. Coverage is available for permanent residents of the United States of America, the District of Columbia, Puerto Rico or the U.S. Virgin Islands. Just call 1-800-338-1670 for more information and eligibility requirements.
    4 Travel Accident Insurance is underwritten by AMEX Assurance Company, Administrative Office, 480 Pilgrim Way, Green Bay, WI. Coverage is only available to Permanent Residents of the United States, Puerto Rico, and the U.S. Virgin Islands. Coverage is subject to the terms, condition and exclusions of Policy AX0948.
    5 Comprises Travel and Foreign Exchange locations of American Express. Not all services are available at all locations, and are subject to local laws and cash availability.
    6 The Global Assist Hotline is a 24 hour service offering emergency assistance to Consumer, OPEN & Middle & Large Market accounts Cardmembers traveling more than 100 miles away from their home. Services include medical and legal referrals, monitoring of medical treatment, emergency cash wires, visa and inoculation information, consular and embassy referrals, lost items search, interpretation assistance, and arrangement assistance of emergency medical transportation or return of remains.
    7 Enrollment in Express Cash required. Funds are drawn against the cash advance limit on your Account. You can obtain $2500 in cash and/or American Express® Travelers Cheques in any seven-day period. Transaction fees are 3% for each transaction, with a minimum of $5.00 and no maximum. The customary fee of 1% to 3% is charged for Travelers Cheque transactions. The ATM owner may charge additional fees for each transaction. This service is not currently available for withdrawals in Puerto Rico and the United Sates.

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