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MANAGE YOUR CARD ACCOUNT

Manage your Account

Lost Card Stolen Card


In the event that your American Express Dollar or Euro Charge Card is lost, stolen or damaged, you can call American Express immediately at any time, day or night. Once the loss is reported, your liability for fraudulent use of the Card is limited to US$/€50.

If you Card is lost or stolen please call Customer Services immediately on +44 (0) 1273 868 900




Emergency Card Replacement


We will issue a replacement Card usually within 24 hours. If you are travelling abroad and wish to have a Card sent to you, we can arrange for a replacement Card to be waiting for you at the nearest American Express Travel Service Location or to be delivered to you in person*. To find the American Express Travel Service Location closest to you, use the Travel Service Locator





* not all services available at all locations
 

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