Terms and Conditions


1. The Membership Rewards Program ('Program') is available to Basic Personal Card, Gold CardSM, Platinum, Centurion® and Small Business Cardmembers (with account numbers beginning 3745 or 3743). Supplementary Cards cannot be enrolled separately from the Basic Card.

2. There is a US$/€30 + VAT (US$/€35.25) annual fee for participation in the Program, except as otherwise provided below. There is no fee for the Program for Gold, Platinum and Centurion® Cardmembers. Basic Cardmembers may enrol all their American Express Card accounts of the types listed above in the Program ('Linked Accounts').

3. The annual fee for the Program will be billed to the Cardmember's account on the enrolment date and, thereafter, automatically each year on the enrolment date anniversary. The enrolment date will be considered the first day of the month in which the Program enrolment application processing is completed by American Express. The annual fee for the Program is not refundable.

4. Points accrued in the Cardmember's Program account may be converted into Rewards provided all of the Cardmember's enrolled Linked Accounts are in good standing (which means not overdue or in collection) and not cancelled or terminated by American Express (due to such Linked Accounts being not in good standing), or by the Cardmember (except as provided below) at time of the conversion or redemption request. If any Linked Account is not in good standing, the Cardmember's Program enrolment and the relevant use of Points may be suspended. In the event that an enrolled Linked Account is cancelled due to material breach by the Cardmember, the Cardmember's enrolment in the Program may also be cancelled or Points accrued in the Program forfeited if such cancellation or Points forfeiture is, in the reasonable opinion of American Express, proportionate.

5. All Linked Accounts must be billed in US Dollars/euros to be eligible for enrolment in the Program.


Accrual of Membership Rewards points ('Points') in the Program:

1. Each Cardmember enrolled in the Program will accrue one Point in his/her Program account for every dollar charged and billed on the Cardmember's Linked Accounts provided such charges are paid.

2. The Cardmember will not accrue Points in his/her Program account for the dollar amount of any charge processed and billed by American Express prior to the enrolment date.

3. Points accrued in a Cardmember's Program account for any given year will be carried forward on the enrolment date anniversary provided all other conditions set out herein have been met.

4. The Cardmember will not accrue Points in his/her Program account for the following: Cash Advances Services Fees and Interest, Express Cash Charges for Dishonoured Cheques, American Express Finance Charges, Travellers Cheques Late Payment and Referral Charges, Cash Advances, Foreign Exchange.

5. Points accrued in any Program account do not constitute property of the Cardmember and are not transferable by operation of law or otherwise to any person or entity and can not be transferred to any other Program account.

6. Credits posted to a Cardmember's Linked Account Cardmember payments received), including those arising from returned goods or services, will reduce the Points accrued in the Cardmember's Program account.

7. If a credit posted to any of the Cardmember's Linked Accounts reduces the Program account balance below the minimum required to redeem or convert Program Points into a participating Frequent Customer Program, American Express reserves the right to decline the Cardmember's request.

8. Points accrued in the Program account have no cash or monetary value.

9. From time to time, American Express will offer enrollees the opportunity to accrue extra Points for charges made at particular merchants which accept American Express Cards or during a specific period of time or in connection with offers and marketing initiatives performed with participating merchants and/or companies of the American Express Group. Such offers will be subject to these Membership Rewards Program Terms and Conditions.


Frequent Customer Programs and Hotel Room Night Vouchers:

1. Points accrued in the Cardmember's Program account may be converted into any one or more Participating Frequent Customer Programs or redeemed for Hotel Room Night Vouchers as provided below. The Cardmember must first join or be a member of the relevant Frequent Customer Programme prior to requesting conversion into a Frequent Customer Program.

2. A Cardmember may convert Points in his/her Program account to a Frequent Customer Program in the Points increments indicated in Programme communications.

3. Cardmembers are subject to and must comply with the terms and conditions of the Frequent Customer Programs of the participating Airlines and Hotels in which they are enrolled and with the terms and conditions of Hotel Room Night vouchers issued.

4. Some restrictions including restrictions on the availability of flights or hotel rooms, apply to participating Frequent Customer Programs and Hotel Room Night Vouchers. For details of restrictions please contact the participating airline or hotel directly.

5. American Express assumes no responsibility for Points converted from a Cardmember's Program account into a Participating Frequent Customer Program or for the actions of any participating airline or participating hotel group in connection with its Frequent Customer Program or otherwise. American Express assumes no responsibility for the provision of goods and services by participating hotels in relation to a Cardmember's use of room night vouchers or otherwise.

6. Any airline or hotel's participation or any other reward availability in the Program is subject to change with or without notice.

7. All Rewards are subject to availability. Certain Rewards are available only during the time periods described in the Program communications. Certain restrictions apply to Rewards. Terms and conditions of each Reward are set forth in Program communications. Merchants participating in the Program and specific rewards are subject to change. Some Rewards have limited availability. Cardmembers are subject to and must comply with the terms and conditions of Hotel Room Night vouchers issued. Some restrictions apply including restrictions on the availability of the Hotel Room Night vouchers. For details of restrictions please contact the participating hotel directly.

8. Redeemed Rewards are not refundable, exchangeable, replaceable, redeemable, or transferable for cash, credit other Rewards, or Points under any circumstances.

9. By redeeming Rewards, the Cardmember releases American Express and its parent, subsidiaries, and affiliates from any and all liability regarding the redemption or use of Rewards, or other participation in the Program.

10. Rewards must be redeemed in accordance with Program communications. American Express and participating merchants are not responsible for replacing lost, stolen, or mutilated certificates or tickets.

11. American Express reserves the right to modify or cancel any Reward at any time.

12. Any additional travel or accommodation arrangements made in connection with any Reward will be the sole responsibility of the Cardmember.


Certificates:

1. Membership Rewards certificates and vouchers (collectively 'Certificates') may not be combined with any other promotional offers from American Express or participating merchants. Unless stated otherwise on the Certificate only one Certificate may be used per purchase.

2. Certificates are valid at participating merchants only, until the expiration date printed on the front of the Certificate.

3. Certificates must be surrendered at redemption, and no photocopies of Certificates will be honoured.

4. Fulfillment of the Certificates is the sole responsibility of the participating merchant, not American Express.

5. Certificates are not valid toward previous purchases, and can not be used as payment on existing account balances with either the participating merchant or American Express. In accordance with the Trading Stamps Act 1964 each Certificate has a cash redemption value of 0.001c. Certificates have no other cash value.

6. Certificates are not transferable unless otherwise noted on the certificate.

7. Certificates are void where prohibited by law.

8. Unless otherwise stated on the Certificate, Certificates for Rewards offered do not include any taxes, which are the sole responsibility of the Cardmember.

9. Use of any Certificate is subject to any additional restrictions listed on the Certificate.


Car Rental Certificates:

1. Car Rental Certificates may not be combined with any other Corporate Discount Program number, discount, or promotional rates or programmes.

2. Local airport fees, surcharges, and optional services such as refuelling, upgrades to higher car classes, extra-day and drop charges, additional driver fee, Collision Damage Waiver and optional insurance such as Theft Protection may not be covered and are the responsibility of the Cardmember to check with the partner.

3. Renter must meet participating rental car establishment's standard driver, credit, and age qualifications (minimum rental age is usually 25) in effect at time and place of rental.

4. All rentals are subject to availability and require an advance reservation.

5. Weekend rentals are available for pickup from noon on Friday until noon on Monday.

6. Vehicles must be returned to renting location.

7. Certificates are valid at participating locations only.

8. Certificates are redeemable for the car class and rental length indicated on the face of the Certificate.


Program Account:

1. Points accrued in the Cardmember's Program account may be converted to a participating Frequent Customer Program or redeemed for a Reward or Hotel Night Voucher provided all of the Cardmember's enrolled Linked Accounts are in good standing and not cancelled or terminated by American Express or the Cardmember (except as provided below) at time of the conversion or redemption request. If any Linked Account is not in good standing, the Cardmember's enrolment in the Program may be cancelled or Points accrued in the Program may be forfeited. A Cardmember enrolment in the Program may also be cancelled or Points accrued in the Program account forfeited if the Cardmember has at any time failed to adhere to the Cardmember Agreement.

2. If American Express reinstates cancelled Linked Account(s) within six months of cancellation, the related Points accrued in the Cardmember's Programme account may subsequently be redeemed for Rewards, in accordance with the provisions of these Terms and Conditions.

3. If a Cardmember has more than one American Express Card account enrolled in the Programme, voluntarily cancels any such Card account, and keeps at least one American Express Basic Card account enrolled in the Programme, any Points accrued in the Programme account as a result of charges billed to the cancelled Card account will remain valid in the Programme Account provided all other conditions set out herein have been met.

4. If a Cardmember voluntarily cancels enrolment in the Programme or cancels all Linked Accounts enrolled in the Programme, but keeps at least one American Express Card, the Cardmember will have up to six months to re enrol in the Programme in order to reactivate any Points previously accrued in the Programme account prior to such cancellation.

5. If a Cardmember cancels a Linked Account and cancels all American Express Cards all Points accrued in the Cardmember's Programme account and not redeemed at the date of cancellation will be forfeited, unless otherwise agreed at the time of such cancellation.

6. Once accrued Points in a Cardmember's Programme account have been converted into a participating Frequent Customer Programme or redeemed for a Reward, the Points can not be converted back into the Cardmember's Programme account.


General:

1. American Express reserves the right to terminate the Programme at any time. American Express also reserves the right to change the Programme terms and conditions at any time including but not limited to conversion rates for Membership Rewards Points into participating Frequent Customer Programmes or Points required for issuance of a Hotel Room Night Voucher or other Rewards.

2. The request for redemption or conversion of Points must be made by the Basic Cardmember. Basic Cardmembers must initiate a request for redemption or conversion of Points by calling American Express on +44 (0) 1273 864 864.

3. Fraud or abuse relating to the accrual of Points in the Programme or conversion of Points may result in forfeiture of accrued Points as well as cancellation of a Cardmember's Programme account and any American Express Card account.

4. American Express' failure to enforce a particular Term or Condition does not constitute a waiver of that Term or Condition by American Express.

5. All questions or disputes regarding eligibility for the Programme or the eligibility of Points for accrual or conversion of Points will be resolved by American Express in its sole discretion.

6. The determination of tax liability arising out of the accrual or conversion of Points in the Programme, shall be the sole responsibility of the Cardmember. Cardmembers should refer to their tax advisor to resolve any queries.

7. In the event that a participating airline, hotel or other merchant intends to terminate its participation in the Programme, American Express may limit the number of Points convertible into Rewards or Frequent Customer Programmes offered by that airline, hotel or other merchant prior to termination.

8. In accordance with the American Express Cardmember Agreement, American Express may, at any time disclose information about a Cardmember's Programme account to companies within the American Express group of companies worldwide and to our suppliers and to organisations who accept the Card in order to administer and service your Programme account and manage any benefits in which you are enrolled. American Express mention and/or record telephone calls to and from us, either ourselves or by reputable organisation selected by us, to ensure consent, servicing levels and account operations.

9. These Terms and Conditions are governed by English Law.© 2007 American Express Services Europe Limited.


 

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