Use our index of important phone numbers to call American Express® Customer Service directly about any of our services.
Important American Express phone numbers for Malaysia resident
Cardmember Hotlines
American Express Card
03 2050 0888
American Express Gold Card
03 2050 0077
American Express Charter Member Assist
1800 88 9559
American Express Platinum Card
1800 88 0886
American Express Krisflyer Gold Card
03 2050 0077
American Express Corporate Card
03 2050 0789
Membership Rewards™
03 2050 0888
Priority Reservation
03 2074 8257
Express AutoPay
03 2050 0888
Services Hotlines
Authorization
03 2050 0213
Account Services
03 9195 3777
Service Establishment Telephone Service Center
03 2050 0066
Global Assist
If you are overseas you may contact Global Assist by calling reverse charges to:
Kuala Lumpur
English
+603 2031 7888
Mandarin
+603 2032 1888
American Express Office Hours
Monday - Friday
8.30 am - 5.30 pm
American Express Customer Service
Monday - Friday
8.30 am - 5.30 pm
American Express Platinum Service
24 hours
Where would you like to use the Card?
If you have a favourite restaurant, retailer or other merchant and they do not accept
the American Express® Card, why not let us know? You can submit these details by
phone or by fax.
By Phone:
Simply call Maybank at 03 2074 7570 (8.45am to 5.45pm) Monday to Friday
By Fax:
Download and complete the form below and fax to us at 03 2715 9440
