American Express Small Business FAQs
What are the benefits of using an American Express® Small Business Card?
The American Express Business Card isnt just a great way to manage your business expenses. It offers so many other benefits every time you use your Card. Learn more about American Express Business Card benefits.
Can I check the balance of my Small Business Card account online?
Yes, you are able to check your bill online, registration is easy and free. Register for Online Services to view your statement and manage your account(s). Set up your own unique User ID and password for instant, secure access.
I have a Card in my name but the website wonít allow me to ĎAdd a Card?
You can only add Accounts in your name that are linked in our system. If the Card is in your name, itís likely that the accounts arenít linked. Please call customer service on
Can I check my Membership Rewards points balance online?
You can check your Membership Rewards points online by registering with our Online Services. Registration is easy and free. Find out more about Online Services.
Am I able to check that my card payment has been processed online?
You can check check that your card payment has been processed online by registering with our Online Services. Registration is easy and free. Find out more about Online Services.
How do I resolve a complaint?
Service is important to American Express and if you have a complaint about our services or products, we would like to know about it. Once we know, we will investigate your complaint and do all we can to promptly resolve the matter. If you have a statement enquiry, such as a charge you don't recognise, please phone 0800 656 660. For further details about resolving complaints, please click here