Important - Conditions of American Express Platinum Card Airline Privileges Programme ("APP")

The APP New Zealand is subject to these conditions. American Express reserves the right to change the APP or these conditions from time to time without prior notice and/or to discontinue the whole programme. Airlines reserve the right to change, cancel or restrict flight operations without notice. APP companion seat allocations or upgrades may be limited by airlines to certain flights and/or dates (“blackouts”). APP is subject to the terms and conditions of each participating carrier. American Express does not guarantee that seats or tickets will be available.

Certain airlines may impose a surcharge for APP companion tickets or upgrades either generally or during high-demand/season periods. You will be advised of any applicable charge at the time of booking.

To qualify for an APP companion ticket or upgrade:
Your journey must start and end at the same port in New Zealand and be completed within the period during which your selected carrier participates in the Programme. You will be advised of any applicable dates at the time of booking; a ticket must be purchased at the designated APP fare in New Zealand on a participating airline and charged to a valid American Express Platinum Card which is in good standing and is billed in NZ$; The Platinum Card member who purchases the ticket(s) must be one of the travellers; APP Tickets are non-transferable and non-endorsable; The person using the companion ticket must travel with and have the same itinerary as the Card member with the paid ticket and is subject to all applicable government fees, taxes and charges.

Any travel on non-participating airlines must be ticketed and paid for separately and is not part of the APP. Certain codeshare flights on the worldwide partners of the participating airlines may not apply. One companion ticket or upgrade only is allowed per Platinum Card member travelling per itinerary. Companion tickets may have no refund value and do not earn frequent flyer mileage unless otherwise advised. To obtain a refund of the paid ticket, the companion ticket must also be provided.

The APP companion ticket and upgrade offer can not be combined with any other promotion, discount, negotiated or corporate rate.
American Express acts only as a travel agent for travel service providers and does not own or operate any airline or means of transportation. American Express is not liable for service deficiencies on the part of airlines or other service providers, including but not limited to accidents and injuries; delays; changes in routes or itineraries; loss, theft, or damage to possessions. American Express strongly advises travellers to insure themselves against travel risks. Travellers are responsible for ensuring that they have valid travel documentation and for complying with the health, customs, currency and other laws of any country they enter or attempt to enter.