We understand that not everything fits within business hours, so with the Platinum Membership Rewards Credit Card our service is designed to suit you. Whether you want online account access or personalised telephone service 24/7, we are only a mouse click or phone call away.
Online Account Servicing
Available 24/7 to assist you with Account management. You can view your Account balance, payment and transactional history, check how many Membership Rewards points you have, redeem your points for Rapid Rewards, transfer a balance online or enrol in direct debit. All this is available at a touch of a button; just take two minutes to register when you receive your Card and financial control is at your fingertips.
Register now or if you are already registered, login to Online Services.
Personalised Service
Our dedicated customer services team is available seven days a week for all your Account enquiries. Just phone
American Express Travel Service Offices
Available in over 130 countries to provide assistance. Just call
Overseas Travel Insurance
Purchase your airline tickets with your card or fly using American Express Membership Rewards direct ticket and you will automatically receive Overseas Travel Insurance. To make or enquire about a claim call ACE Insurance Limited on 0800 656 667.
American Express Global Assist™
If you should run into trouble when travelling more than 200km away from home for less than 90 days, Global Assist is here to help. Just call collect on
