American Express®

Step 1 Creating a User ID and Password

Create User ID and Password screen

Create User ID and Password error

Enter your favourite 5 to 20 character User ID with at least one letter.

Then enter a 6 to 8 character password with at least one letter and one number. Enter it again to verify and click “Continue”.

Don't be frustrated if you receive a red error message. With users all over the world, it can often take a few attempts to find a unique User ID. Most common personal names will already be gone, so we suggest you try adding extra letters or numbers to your favourite User ID until you're successful.

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