1. After you have selected a reward, click on the "Redeem Now" button on the reward detail page.
2. You will be prompted to login to your Card account by entering your User ID and Password.
3. You'll be told how many points you have available and the name of the reward.
4. By default the redemption certificate is sent to your billing address. If you like us to send the voucher to an alternate Singapore delivery address, please fill in the delivery address in the fields provided. Note, alternate delivery address is applicable to Singapore addresses only.
5. Tick the box to confirm that you have read the Terms and Conditions. Then click "Continue".
6. Click "Submit" to confirm that the delivery details and reward item is correct.
7. Enter your Card Account number and the 4-digit number printed on the Card. Click "Continue" to complete your request.
8. You will be presented a "Thank You" page with points balance and a confirmation number. Quote this confirmation number when you have any enquiries about your redemption.
9. Please allow 14 days for the delivery of your certificate.

1. Login to your Card Account by entering your User ID and Password.
2. Then select the "Transfer Your Points" option under Membership Rewards^TM and click "Go".
3. You'll be told how many points you have available. Select the program partner. Then click on "Transfer now".
4. You must have your partner account linked to your Traveler Option account first before you can effect a transaction online. To do so, call the Membership Rewards™ hotline at 1800 299 1997.
5. Fill in the number of reward points to be transferred. Tick at the box to confirm that you have read the Terms and Conditions. Then click "Continue".
6. Click "Submit" to confirm that the reward details and points transferred is correct.
7. You will be presented a "Thank You" page with points balance and a confirmation number. Quote this confirmation number when you have any enquiries about your redemption.
8. Please allow 2-3 weeks for your points to appear on your Frequent Flyer or Frequent Guest programme account.

No. Unlike other card rewards programmes where your points expire in as little as one year, your Membership Rewards points do not expire*. So, you can save your points for higher value rewards including electronic gadgets and travel.

Yes. You can top up your points at just S$30 for 1,000 Membership Rewards points. Each purchase top-up has to accompanied by a reward redemption. Terms and conditions apply.

When you are enrolled in the Membership Rewards Frequent Traveller Option, you can convert your Membership Rewards points to Frequent Flyer miles and redeem your points with over 40 top airlines. Our Frequent Flyer Partners include KrisFlyer, Enrich, Asia Miles, Dynasty Flyer, British Airways Executive Club and Royal Orchid Plus.

American Express Rewards Cardmembers will be charged a transfer fee of S$20 (GST inclusive) per conversion of points to Frequent Flyer and Guest Programmmes

When you are enrolled in the Membership Rewards Frequent Traveller Option, you can transfer your Membership Rewards points to four of the Frequent Guest programmes introduced by Hilton HHonors, Priority Club^® Rewards, Sirius and Starwood Preferred Guest^® Program. This gives you access to thousands of luxurious hotels worldwide.

When you are enrolled in the Membership Rewards Frequent Traveller Option and belong to a participating Frequent Flyer or Frequent Guest Partner(s), you can call the Membership Rewards Hotline at 1800 299 1997 to link your Partner account(s) to your Membership Rewards account. American Express Rewards Cardmembers will be charged a transfer fee of S$20 (GST inclusive) per conversion of points to Frequent Flyer and Guest Programmmes.

No. Once points have been exchanged for a reward the points cannot be converted back into your Membership Rewards account.

Upon redemption, please allow 14 days for the delivery of your Membership Rewards certificate.