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'Tis The Season To Make New Contacts |
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And you can do this best at
a Christmas Party with a drink, a smile and a
handshake. With the holidays upon us, the most
natural thing in the world, even for the most
intrepid entrepreneur, is to kick back, slow
down, forget about the business for a while and
celebrate the joys of the season. True, there is
no better time in the year to do this than
during the three weeks from December 15th till
after New Year's Day. And while family and
friends do deserve your time and attention, your
business does not deserve to be left out in the
cold. The good news? You can do both this
holiday season-socialize and do business.
This does not mean that you should be
catching up on paperwork or starting major
projects. The art of business resides in
fostering relationships, making connections, and
building networks. And you can do this best with
a drink, a smile and a handshake, instead of a
pen, a phone and a computer screen. What's more,
since the holidays present prime partying
opportunities, it's important to remember that
the people you encounter can either be
prospective customers or strategic partners or
even future employees who play an integral role
in your organization. The possibilities are
limitless. Which only means that if you hit the
ground running, you can use the season's festive
occasions to your business' best advantage. With
a positive attitude and a little social savvy,
the holiday season can prove to be most
profitable for your business in the long
run.
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Party Hearty |
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Depending on your business
and the kind of life you lead, you may receive
anywhere from six to a dozen invitations for
social gatherings of every kind-from holiday
luncheons, to cocktail parties to dinner dances.
While it may not be feasible to attend all of
them, the point is to attend a substantial
amount. Company Christmas parties as well as
other industry gatherings should definitely be
high up on your list, but don't discount the
family reunions either, as they too can provide
the unexpected contact or customer. Bear in mind
as well that, the invitation you accept need not
be your own. If your spouse or partner can bring
a guest to a company shindig, seize the day and
go. You may not know anyone, but every stranger
is a potential business relationship,
redefined.
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Do Your Homework |
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Establish a set of
goals that is in line with your business'
current needs. Do a mental review of your
organization. Are you seeking to refresh your
customer base? Looking for a franchise partner,
a new supplier, a public relations firm? Weigh
these needs and goals against the people who
might be in attendance at this function.
You may be looking for
specific people; on the other hand, you may not
know precisely what you're looking for. The key,
however, is to keep your company's present
status top-of-mind in these social situations.
That way, when an opportunity arises in the form
of a partner, a customer or a client-you are
alert and can take action accordingly.
Work along the philosophy
that "it's good to know people in the
know." In short, although you may not have
a particular need or problem, but there may be
people in attendance who will be good to know
for future reference. Take a moment to determine
who those people might be.
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Dress (And Act) The
Part |
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This may seem like
it's stating the obvious, but sometimes, we can
get a little carried away by the holiday
festivities. And this could mean anything from
simply not paying enough attention to your
wardrobe or going a little bit overboard at the
open bar or the buffet. It's a party, an
occasion to have a good time. But when you have
your best foot forward, you are better able to
enjoy yourself in moderation. What's more, you
place yourself and your business in the best and
most advantageous position. No one wants to sit
around on the morning and say, "I shouldn't
have," or "I should have."
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Don't Forget The
Cards |
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Not the Christmas
cards, the business cards. In the festive
merriment and the holiday cheer, these little
cards can easily slip your mind. But they are
your tools of business. And in a social
situation, they are more important than your
hand-phone, your palm pilot or your laptop. The
simple truth: nobody keeps pieces of paper with
hastily scribbled numbers on them. Almost
everyone keeps a business card.
Test the temper of the
party. Often, it isn't appropriate to whip out
your card case at every introduction. On the
other hand, after a general friendly exchange
and getting-to-know you, asking someone if you
might have their card is perfectly right and
natural, as is giving them yours.
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Be a Good Guest: Act List A Host, A
Little |
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A good guest mingles
with other guests-even the ones he may not know.
Circulate freely and meet as many people as
possible. Remember that attendees often gather
in cliques. This can strand new arrivals, who
stand alone, fearing everyone is looking at
them. Don't let fear deter you. Take a deep
breath, grab a drink and seek an opening in a
group.
You may not be the host,
but sometimes, acting like one can work in your
favor. Draw other people into a conversation,
and perform introductions as needed. If you act
with ease and friendliness, people will be
grateful and remember you for it. And when you
succeed in putting people you don't know at
ease, they open up to you, and you get to know
them better.
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Introduce Yourself, Introduce Your
Business |
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Have a ready
adaptable "self-introduction" that
presents you and your business simply and
succinctly - without sounding insincere. The
point is to get to know people and to let people
get to know you. There is nothing wrong with
that, and what happens after that is a matter of
where you take it.
Also, when you start out by
telling a person what it is you do, they are
more likely to respond in kind. Sometimes, the
question, "Tell me, what do you do?"
can put people off and make them feel defensive.
On the other hand, when you start by being
forthright and open, you give them more reasons
to do the same.
Sometimes the goal of
socializing, even for business, is simply
establishing friendly relations with people, who
might, later on, become your friends. Many
entrepreneurs who have established thriving
businesses hire people they know. Friendship can
be the basis for a solid relationship of any
nature: personal or professional.
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Party Isn't Overt:
Follow-Up |
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At the end of a
party, you could have bunch of cards that will
quickly grow stale if you let enough time pass
and you can no longer match a face to the name
in print. So once you get home, jot down on the
back of every card, a few details designed to
jog your memory about that person.
But don't just file the
cards away. Keep in touch. These days, that's
easy as hitting return on your keyboard. Sending
a friendly email to say that it was a pleasure
meeting with that person is a viable way of
staying in contact. A line or two about your
business takes this one step further.
Social occasions can
present a multitude of opportunities for your
growing business. But the entrepreneur who is
keen to maximize these opportunities looks out
for them. The contacts you make can be an
extremely valuable resource-but like any
resource, they have to be utilized. It's not an
automatic, and it won't happen like magic. Start
the ball rolling this holiday season, but what
happens in the coming new year will also depend
on you.
(This article was
contributed by Christopher Lai, Director-Head of
Business Development, CSG, American Express
International Inc.)
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