Return Guarantee gives you peace of mind in case you are dissatisfied with an an item purchased on the Credit Card in Thailand and would like to return it. The minimum price must be Baht 1,000, the item has to be purchased solely for personal use and entirely with your American Express Credit Card.
If, within 7 days of purchase, you are dissatisfied with the covered item and the retailer refuses to take it back, you can return it to the Insurance Company, who will indemnify you with the Purchase Price, up to a maximum of Baht 10,000 per item, and subject to a maximum of Baht 32,000 per calendar year.
Best Value Guarantee provides coverage for items purchased entirely with an American Express Credit Card if, within 15 days of the purchase date, an identical item is advertised in print with an offer date stated to be available at a lower price than the American Express Credit Cardmember paid.
The Insurance Company will indemnify the American Express Credit Cardmember for the difference in price of not less than Baht 500 per item and up to the maximum of Baht 10,000 per item, and subject to a maximum of Baht 32,000 for each American Express Card Account held by the American Express Credit Cardmember per calendar year.
Purchase Protection Plan provides for the repair, replacement of covered product or, at the discretion of the Insurance Company, the indemnification of the covered product which has been damaged within 30 days of purchase. The item must be purchased solely for personal use or as a gift and with the American Express Credit Card. Coverage is up to Baht 48,000 per item, and up to a maximum of Baht 240,000 per calendar year.
(1) Please find more information about Insurance benefits in the insurance certificates enclosed in your welcome pack.