Skip to Content
American Express
Customer Service
Paying Your Bill
Contacting Us
Where else would you like to use your Card?
Was your Card not welcomed by a Business that accepts American Express?
Express Access
Online Fraud Guarantee
Check your Card account online
Online Enrollment
View Fees and Interest Rates
Contacting Us

Use our index of important phone numbers to call American Express® Customer Service directly about any of our services.

Important American Express phone numbers for Thailand resident

American Express (Thai) co., Ltd.
0 2273 5500
Cardmember Hotlines
American Express® Card
0 2273 5544
American Express® Gold Card
0 2273 5555
American Express® Platinum Card
0 2273 5599
THAI American Express Platinum Credit Card
0 2273 5005
American Express® Corporate Card
0 2273 5566
Services Hotlines
0 2273 5522
Account Services
0 2273 5050
Service Establishment Telephone Service Center
0 2273 5100
Traveller Cheques
0 2273 5296
Global Assist
0 2273 5222

Service Hours
24 hour service everyday
Where would you like to use the Card?

If you have a favourite restaurant, retailer or other merchant and they do not accept the American Express® Card, why not let us know? Click here.

Experience difficulty using the Card?

Please tell us if you've experienced difficulty paying with the American Express® Card at any time. You can reply by phone, fax or click here for online notification:

Phone: simply call American Express at 0 2273 5544.
Fax: download and complete the form below and fax to us at 0 2273 0309.

Experienced difficulty using the Card?
(PDF: 50 KB / 1 page)

This document is in PDF format, which requires the Adobe Acrobat Reader. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated.