When we collect information from you we need to tell you about certain matters so you will understand some basic facts about use of your information. You can see more details about this and our privacy policies generally by looking at our Privacy Statement.
Why we collect information
When you give us information about you we are collecting it in order to review your application for products and services this applies to both existing and potentially new customers. We will use information for operation of your account, provision of products and services and for marketing purposes. Please note that if you do not provide the information required in the "mandatory" fields we may be unable to process your request.
When you send confidential personal information or account data to us on an American Express Web site, we require that a "secure session" first be established using Secure Socket Layer (SSL). For further information about SSL and the safety and confidentiality of personal data transmissions over the Internet, please read our Security Q&A.
Do We Share Your Information?
We do not share information about you if you are not our customer. In other cases we may need to share your information to help us provide the products and services you have requested and also we may share some information about you with other American Express Group companies and our business partners. For further information of our policies please look at our Privacy Statement
Other American Express Companies
We do share information about you within the American Express Group of Companies so we can provide you with products and services and bring you information about other American Express products and services. All American Express Companies comply with The American Express Privacy Principles
Companies Who Provide Services To Us
In some cases we contract with other companies to perform services on our behalf for example, processing applications, providing services linked to ours, sending mail, processing orders, providing marketing support, deliveries, market research etc. So they can perform these services we may need to provide them with access to limited amounts of information about you but we impose strict requirements of security and confidentiality upon them in how they handle your information. Also they are not permitted to use it for anything else other than to perform the services we have asked them to provide.
Our Business Partners
We may send you offers by E-mail about products and services offered by our business partners but in doing so we maintain control over your information.
IMPORTANT NOTE : Please note that we do not give your E-mail address to our business partners.
Please do keep in mind that if you take advantage of an offer from an American Express business partner and become their customer, they may independently wish to send offers to you. In this case, you will need to inform them separately if you do not wish to receive future offers from them.
In all cases our goal is to deliver offers to people who we believe will find them of value. Our communications are developed and managed under strict conditions designed to safeguard the security and privacy of customer personal information.
Other Disclosure of Information
In all other cases we will not disclose customer information unless we have previously informed the customer, have been authorized by the customer, or are required to do so by law or other regulatory authority. In particular, when a court order or subpoena requires us to disclose information, we notify the customer promptly to provide an opportunity to exercise his or her legal rights. The only exceptions to this policy are when court order or law prohibits us from notifying the customer, or in cases in which fraud and/or criminal activity is suspected. Further, we will not use medical information for marketing purposes or to provide credit.
Your Rights Of Access And Correction
You can contact our Data Protection Officer at any time if you wish to access information we hold about you or to ask for correction of any personal information we may hold about you by writing to us:
American Express (Thai) Company, Limited
The Data Privacy Office
S.P. Building, 388 Phaholyothin Road,
Samsennai, Phayathai, Bangkok 10400, Thailand.
Other information available about the privacy policies of American Express