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Complaints Procedures

We pride ourselves on our high quality products and customer service and take your concerns very seriously.

However, there may be times when you feel that our service has fallen below the standard you expect. If this is the case, and you wish to make a complaint, we will do our best to try and resolve the issue.

The following is a simple guide to what you should do if you wish to make a complaint and also what we will do, together with other useful information.