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Travel Back-Up

Your American Express® Card could be the most useful thing to take on any journey. Even if it's stolen, help is just a phone call away. 

Emergency Card replacement

If your Card is lost or stolen we'll issue a replacement to you as soon as we can — often within two working days. If you're in a remote area, arrangements can usually be made to have your Card waiting at some point along your route.

Global Assist: 24-hour emergency assistance helpline for you and your family

Our Global Assist service can help you locate lost luggage and find you a lawyer, interpreter or English-speaking doctor in a hurry. We can provide prescription replacement assistance and arrange an urgent message relay if you need to reach someone back home. 

*Not all services are available in all locations and are subject to local laws.