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YOUR CARD HAS

SO MUCH MORE TO OFFER

Avios are just one of the benefits

As well as earning you Avios towards reward flights, your British Airways American Express Premium Plus Card gives you lots of other benefits whether you’re travelling or not. To learn more, click on the tabs below.

One of the most talked about benefits of this Card is the Companion Voucher and here’s where you can find out more about it.  

Your Companion voucher is valid for 24 months, creating a number of fantastic possibilities for you:  

  • You can earn one Companion Voucher in year one and another in year two, and redeem them at the same time to arrange a trip for four people, with two people travelling on Companion Vouchers
  • You can hold on to your Companion Voucher while you accrue even more Avios on your Card, and then redeem for flights to more far-flung places or enjoy a trip in an upgraded cabin
  • You can begin to plan a trip further in advance and book up to 12 months in advance of when you actually travel
 

You can take absolutely anyone as your companion – it doesn’t have to be someone from your family. You need to spend just £10,000 on your Card in a year to trigger your Companion Voucher1, but remember, the more you spend, the more Avios you can redeem on a companion trip. 

Here’s wishing you some fantastic companion escapes.      


The Executive Club

British Airways American Express Cardmembers gain automatic enrolment into the British Airways frequent flyer programme, The Executive Club.

Emergency Card replacement

Should your Card be lost, damaged or stolen, American Express will have a replacement to you, virtually anywhere in the world, usually within 48 hours.

Need a replacement Card? Call us on +44 (0)1273 696 933.

Emergency travel back-up

Lost luggage? We’ll locate it. Don’t speak the language? We’ll provide a translator. Mislaid your medicine? We’ll help find a replacement prescription. If necessary, we’ll refer you to a doctor, or a lawyer if you need one, and we’ll let the family know back home.

To register and get a quote, call Global Assist service on +44 (0) 845 456 6524.

Image of a couple shopping

Shop on the high street, and on the internet, knowing that if anything goes amiss, we’re right behind you.

Purchase Protection1

If you have bought an eligible item with your Card, and it gets stolen or damaged, we'll replace or refund it up to £2,500, within 90 days of purchase.

Refund Protection1

If a UK retailer refuses you a refund on an eligible item over £25, you can come to us within 90 days of purchase and we'll sort out a refund for you up to £300.

Online Fraud Guarantee

If something’s stolen from your account or you see a charge you don’t recognise, we’ll remove it and investigate. You can shop online knowing you’ll never be held responsible for any unauthorised online purchases.

My Essentials - Gadget, mobile phone and personal possession insurance2

Imagine the situation - you drop your brand new mobile phone and smash the screen. Now imagine the relief when you realise that as a My Essentials member you're covered, for £12.99 per month, including residential family members.

Learn more

Identity Defence Platinum2

Concerned about identity theft? For £7.99 a month, Identity Defence Platinum helps you detect fraud and defend yourself.

Learn more

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We’re always here for you

For questions about your statement, Card benefits, offers and more, American Express Customer Service is always ready to assist you. We’re on call 24/7 and happy to help. Drop us an email and we’ll get right back to you.

More Cards mean more Avios

Every Card you add clocks up 1.5 Avios for virtually £1 you spend.

No hidden extras on
British Airways’ flights

What you see is what you pay for, unlike some ‘no-frills’ airlines.

Important information

1. American Express Services Europe Limited (“AESEL”) makes various benefits available to Cardmembers which derive from contracts which AESEL has made with third parties. AESEL is free to amend, extend or terminate these benefits at its sole discretion. These benefits do not form part of AESEL's contract with you but AESEL will provide reasonable notice, in any event no less than 30 days, in advance of any changes to the available benefits which may be to your detriment. One of the benefits currently available is the benefit of contracts of insurance held by AESEL with certain insurers. You will lose these benefits if you cease to be a Cardmember. Terms, conditions and exclusions apply. Details can be found on the American Express website.

2. American Express Services Europe Limited. Registered Office: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. Registered in England and Wales with Company Number 1833139. American Express Services Europe Limited is authorised in the United Kingdom by the Financial Conduct Authority under the Payment Services Regulations 2009 (reference number 415532) for the provision of payment services. For insurance mediation activities only, American Express Services Europe Limited is an Appointed Representative of American Express Insurance Services Europe Limited (reference number 311684) who is authorised and regulated by the Financial Conduct Authority. Details can be found on the FCA Register. We will introduce you to Affinion International Limited for My Essentials and Identity Defence. Calls may be taped or monitored for quality, training and compliance purposes. Policy Terms and Conditions apply.

The information relating to the financial benefits and services of the Card is the responsibility of American Express Services Europe Limited and British Airways accepts no responsibility for inaccuracies. The British Airways American Express Cards are offered by American Express Services Europe Limited.