American Express has always been known for the unbeatable service we offer Cardmembers when they’re travelling.
Travel Accident Insurance1
With your Card you have up to £150,000 in the event of loss of life, limb, sight, speech or hearing, when travelling on public transport and tickets are charged to the Card.
Emergency Card Replacement
If your Card is lost or stolen we'll issue a replacement to you as soon as we can - often within two working days. If you're in a remote area, arrangements can usually be made to have your Card waiting at some point along your route. Need a replacement Card? Call us on +44 (0)1273 696 933.
To extend your travel benefits, you can purchase comprehensive travel insurance from us. Now you can take one more thing on your travels: total peace of mind. So leave those worries at home and make more space for the memories.
If you purchase an eligible item and it is damaged or stolen within 90 days, call our claims team and they’ll arrange a repair or replacement for you up to £2,500 per eligible item or £20,000 in any 12 month period.
Should a UK retailer refuse you a refund on any eligible item worth over £25 within 90 days of purchase, you get back the full purchase price up to £200.
Online Fraud Guarantee
If something’s stolen from your account or you see a charge you don’t recognise, we’ll remove it and investigate. You can shop online knowing you’ll never be held responsible for any unauthorised online purchases.
My Essentials - Gadget, mobile phone, personal possessions and card protection2
Imagine the situation - you drop your brand new mobile phone and smash the screen. Now imagine the relief when you realise that as a My Essentials member you're covered, from just £9.99 per month, including residential family members.Go now
Identity Defence Platinum2
Concerned about identity theft? For just £7.99 a month, Identity Defence Platinum helps you detect fraud, and defend yourself.Go now
We can make sure all your prized possessions are kept well protected. Just leave it to our panel of leading private home and contents insurers. They’ll get you the most competitive quote possible.
If your Cards, keys or important documents are lost or stolen, American Express Card Defence can help. Card Defence protects you, and your household, for just £24 a year.
We’re always on call
For questions about your Statement, Card benefits, offers and more, American Express Customer Service is always ready to assist you. We’re on call 24/7 and happy to help. Drop us an email and we’ll get right back to you.
By any measure, using your Express Rewards Credit CardSM is, well, very rewarding.
To recap, you get 3 points for every £1 you spend at major supermarkets (up to 1,000 points a month), 2 points for every £1 you spend at major department stores and 1 point for virtually every £1 spent everywhere else.
But there’s another great benefit, too. Provided you use your Card to make a transaction at least once a year, there’s no annual fee.