Travel Inconvenience Insurance1
Holiday not going according to plan? No need to worry, we'll step in to smooth out any hassles. If you check in and your flight purchased on the Card is delayed for over 4 hours, you'll get up to £200 per person for meals or hotels. In addition, if you're left without luggage at your destination for more than 4 hours, you'll receive up to £200 per person more.
Wherever you are in the world, it's reassuring to know that you'll always have a contact. If anything happens, the American Express Gold team are ready to help, we're just a phone call away.
Emergency Card Replacement
If your Card is lost, damaged or stolen, we'll get a replacement to you almost anywhere in the world within 48 hours. Just call us on +44 (0)1273 696 933 and we'll take care of the rest.
To extend the travel benefits which come as standard with your Card, you can also purchase comprehensive travel insurance from us. Now you can take one more thing on your travels: total peace of mind. So leave those worries at home and make more space for the memories.
Shop on the high street or on the internet and know that if anything goes amiss, we’re right behind you.
If your purchase is damaged or stolen within 90 days, call our Purchase Protection Benefit team and they’ll arrange a repair or replacement for you up to £2,500 per eligible item or £20,000 in any 12 month period.
Should a UK retailer refuse you a refund on any eligible item worth over £25 within 90 days of purchase, you get back the full purchase price up to £300.
Online Fraud Guarantee
If something’s stolen from your account or you see a charge you don’t recognise, we’ll remove it and investigate. You can shop online knowing you’ll never be held responsible for any unauthorised online purchases.
My Essentials - Gadget, mobile phone, personal possessions and card protection2
Imagine the situation - you drop your brand new mobile phone and smash the screen. Now imagine the relief when you realise that as a My Essentials member you're covered, from just £9.99 per month, including residential family members.
Identity Defence Platinum2
Concerned about identity theft? For just £7.99 a month, Identity Defence Platinum helps you detect fraud and defend yourself.
We can make sure all your prized possessions are kept well protected. Just leave it to our panel of leading private home and contents insurers. They’ll get you the most competitive quote possible.
If your Cards, keys or important documents are lost or stolen, American Express Card Defence can help. Card Defence protects you, and your household, for just £24 a year.
24-hour Customer Service
For questions about your statement, Card benefits, offers and more, American Express Customer Service is always ready to assist you. We’re on call 24/7 and happy to help. Drop us an email and we’ll get right back to you.
No spending limit
The beauty of a charge Card is that there’s no defined spending limit, and you have the control of paying your balance in full every month. Plus, the more you put on your Card, the more points you’ll earn to pick up rewards. Please let us know when you’re about to buy a big ticket item so we can make sure your sale goes through as smoothly as possible.
No points expiry date
Unlike other loyalty programmes, your Membership Rewards points never expire so you can redeem for rewards when you’re ready.
Save £125 in your first year of Cardmembership
Gold won’t cost you the earth. For just £125 per year, we’ll roll out the red carpet for you. And don’t forget that the first year of Cardmembership is on us. That’s a saving of £125.
You’ll earn at least 1 point for virtually every £1 spent – sometimes double that – and enjoy the host of fantastic extras.