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The other great features and benefits of your Card

Your new Credit Card combines the fantastic value of Costco membership with all the great benefits you get as an American Express® Cardmember. 

Unless you opted out, your Card is set up to automatically pay your Costco membership renewal fee when it is due, ensuring you never forget. If you did opt out when you completed your application, please call our team on 0845 608 1308 / +44 (0)1273 620555 if you wish to take advantage of this convenient feature.


Entertainment the way you like it

We reserve tickets to some of the most sought after shows just for Cardmembers. Enjoy access to some of the best seats at in-demand theatre, film and music events, often before they go on general sale. Sign up to the American Express Invites eNewsletter to enjoy updates on the latest events.1

The TrueEarnings® Card also doubles as your Costco membership card, carrying your photo identity on the back, so you not only benefit from fantastic value, but your shopping experience is also more convenient.2


My Essentials – Gadget, mobile phone, personal possessions and Card protection

Imagine the situation – you drop your brand new mobile phone and smash the screen. Now imagine the relief when you realise that as a My Essentials member you’re covered, from just £9.99 per month, including residential family members.
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Identity Defence

Concerned about identity theft? From just £6.99 a month, Identity Defence helps you detect fraud and defend yourself.
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Home Insurance2

We can make sure all your prized possessions are kept well protected. Just leave it to our panel of leading private home and contents insurers. They’ll get you the most competitive quote possible.
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Card Defence

If your Cards, keys or important documents are lost or stolen, American Express Card Defence can help. Card Defence protects you, and your household, for just £24 a year.
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We’re always on call

As you would expect from the combined forces of Costco and American Express, we’re here to help you around the clock and throughout the year. Call your American Express Customer Services team at the number on the back of your Credit Card or drop us an email and we’ll get back to you.


Ready to help

If your Card is lost, damaged, or stolen you can call American Express at any time, day or night and we’ll arrange for a replacement Card to be issued as quickly as possible, usually within 48 hours. Just call us on 0845 608 1308 / +44 (0)1273 620555 and we’ll take care of the rest.


Manage your account online

Register for Online Services and you can control your account securely, online, 24/7.

Get closer to the action

We deliver news of the latest gigs direct to your inbox.  And you can enjoy access to a wide range of sought after music, theatre, and film events, often before they go on general sale.  Welcome to American Express Invites.1

Important Information

1. American Express Invites was formerly known as the Preferred Seating Programme. American Express Invites refers to the name of the American Express programme rather than a description of ticket type.

2. Your TrueEarnings Card acts as your Costco membership card, by allowing you access to Costco Warehouses. Your are still required to pay the relevant annual Costco membership fee. 

The Costco TrueEarnings American Express Credit Card is offered by American Express Services Europe Limited. Registered Office: Belgrave House, 76 Buckingham Palace Road, London, SW1W 9AX, United Kingdom. Registered in England and Wales with Company Number 1833139. American Express Services Europe Limited is authorised in the United Kingdom by the Financial Conduct Authority under the Payment Services Regulations 2009 (reference number 415532) for the provision of payment services.