Unless you opted out, your Card is set up to automatically pay your Costco membership renewal fee when it is due, ensuring you never forget. If you did opt out when you completed your application, please call our team on 0800 917 8055 / +44 (0)1273 620555 if you wish to take advantage of this convenient feature.
Entertainment the way you like it
We reserve tickets to some of the most sought after shows just for Cardmembers. Enjoy access to some of the best seats at in-demand theatre, film and music events, often before they go on general sale. Sign up to the American Express Invites eNewsletter to enjoy updates on the latest events.1
The TrueEarnings® Card also doubles as your Costco membership card, carrying your photo identity on the back, so you not only benefit from fantastic value, but your shopping experience is also more convenient.2
We’re always on call
As you would expect from the combined forces of Costco and American Express, we’re here to help you around the clock and throughout the year. Call your American Express Customer Services team at the number on the back of your Credit Card or drop us an email and we’ll get back to you.
Ready to help
If your Card is lost or stolen we'll issue a replacement to you as soon as we can - often within two working days. If you're in a remote area, arrangements can usually be made to have your Card waiting at some point along your route. Need a replacement Card? Call us on 0800 917 8055 / +44 (0)1273 620555.