How can I pay my Small Business Card bill?
1. Direct Debit - This is the most convenient way to pay your monthly bill. Enrol for Direct Debit and each month well deduct the total amount from your nominated account. As well as being able to apply online, you can also set up a Direct Debit over the phone by calling Customer Services.

2. By post - Send us a cheque (along with the Payment slip at the bottom of your Card Statement). Remember to write your account number on the front of your cheque and please allow 7 working days for payment to reach us. Use the addressed envelope that comes with your Statement or send your cheque to American Express Card Payments, Royal Avenue, Widnes, WA88 1AH.

3. In person - Visit an American Express Travel Service or Foreign Exchange Office in the UK or most overseas offices. You can pay in cash or by cheque. Please make sure you have your Card and your Statement with you. Click here to find out your nearest office.

How do I update my Small Business Card Account contact details online?
Tell us your new address, phone number or e-mail by logging in to My Account. Log in now. Or click here to register.

How can I manage my Small Business Card Account online?
You can view your Statement and details of your payments by registering for "My Account". Set up your own unique User ID and password for instant, secure access. Click here to register for My Account.

How can I check my Membership Rewards® points online?
You can check your Membership Rewards points online by registering for My Account. Registration is easy and free. Click here to register.

How do I transfer or redeem my Membership Rewards points online?
Log in to My Account and click on the Claim your Reward button in the Membership Rewards section.

How do I stop receiving marketing letters from American Express?
Call Customer Services and ask to receive only your monthly Card Statement.
Please note that you may continue to receive marketing letters from American Express for a short while after your preference has been registered.

How do I stop receiving marketing e-mails?
Change your E-mail Preferences. Or find out how we use and protect your personal data by viewing our Privacy Statement.

How do I report a Card lost or stolen?
Call +44 (0)1273 696 933.

How can I make a Complaint?
We aim to provide the highest levels of customer service. However, if you are not happy with the service provided, please let us know by calling the Customer Service number on the back of your Card. We will deal with the matter promptly and carry out a full investigation. We find most problems can be resolved at this point. Please click here for further information about our Complaints procedure.