Contact us
If you have a general query, would like to make a claim, or tell us how we can improve our service, please feel free to contact us by phone or post.
Calls may be taped or monitored for quality, training or compliance purposes.
Travel insurance
0800 028 7573 - Opening hours: Monday - Friday 9am - 8pm
Saturday 9am - 5pm
General insurance queries
01273 668 300 - Opening hours: Monday - Friday 9am - 8pm
Saturday 9am - 5pm
Emergency assistance
0845 456 6355
Claims
Claims (non-emergency): 0845 408 2969 Claims (fax): 01273 668 453 more info...
Postal address
American Express Insurance Services Europe Ltd.
AMEX House
Edward Street
Brighton
BN88 1AH
Complaints
For more information relating to complaints click here
Having problems with the website?
Please tell us if you are having problem using the Travel Insurance website - email us at websitefeedback@aexp.com. Should you have any queries please call us as we cannot respond to questions directly via email. Please clearly detail the problem so we can review and make improvements where possible.
Have a question?
Check our FAQs or call 0800 028 7573
Monday - Friday 9am - 8pm Saturday 9am - 5pm
Travel Insurance
5 Star rated Travel Insurance
All quotations are valid for 7 days subject to no material changes in your requirements or personal details. The 5% discount applied is applicable to the core insurance policy price, and is exclusive of any additional options purchased.
For all internet travel insurance applications, you will not receive advice or a recommendation from us. We will ask you questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
American Express Insurance Services Europe Limited, registered in England and Wales. Company Number 05048826, registered office 76 Buckingham Palace Road, London, SW1W 9AX authorised and regulated by the Financial Services Authority. Calls may be taped or monitored for quality, training and compliance purposes. Policy terms and conditions apply.
Prices quoted include various discount options. Terms and Conditions apply.
