Nothing says more about a company than how happy its customers are.
So we’re delighted that in uSwitch’s 2008 independent Credit Card Satisfaction Review, American Express has been voted top in 7 out of 11 categories, including Best Overall Customer Satisfaction. It’s fantastic news for us, but it’s also fantastic news for you, because you can be confident you’re in the best possible hands.
The uSwitch annual Credit Card review is carried out with the independent research organization YouGov and is the biggest in the UK, with over 11,000 responses.
Customer survey feedback
"I have used American Express for 41 years. I have never had a problem throughout that time."
"I rarely have any problems with my card but if I do, [American Express] bend over backwards to to resolve them."
"[I vote for American Express] because it is widely accepted, gives reward points and offers text reminders and updates which are very useful."
"First class customer service."
"Has always lived up to its claims."
We won no less than seven out of eleven available awards in uSwitch’s 2008 independent customer satisfaction survey for credit cards.
Best Overall Customer Satisfaction
Best Value for Money
Best Payment Services
Best Application Process
Best Everyday Customer Support
Joint Best Product Information
'Most Likely to be Recommended'
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