Spend and relax anywhere in the world. If you are a victim of fraud, you won't be held responsible for any fraudulent charges
, as long as you’ve taken reasonable care
to protect your account details and PIN.
Moreover, as soon as we’re alerted to fraud, we’ll do all we can to resolve the matter and return your account to normal. For example, we’ll credit your account in full as soon as possible, and arrange a replacement Card for you, with a new secure card number.
For your added protection, you should always check your statements.
This is easy to do with online services - you can check your transactions daily.
Or register for Card Alerts to monitor your account activity, with weekly account
balance updates by email or text message.
Read our tips to prevent fraud
for help with keeping your details safe.
Have more questions?
Visit our Fraud FAQs
for additional information about how we protect your transactions.