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 Frequently Asked Questions
 Where to Use Your Cheques
 Lost or Stolen Cheques
 Passport and Card Replacement Assistance

FAQs

CUSTOMER SERVICE CENTERS

Whether you have a simple question, or need to report and recover lost or stolen Travellers Cheques, American Express Customer Service Centres are available around the world to assist you.

To locate the nearest American Express Customer Service Centre and report lost and stolen Travellers Cheques, click the first letter of the country in which you are located, then select that country from the list that appears.

A to C D to K L to R S to Z
COUNTRY TOLL FREE COLLECT REIMBURSABLE
Albania   UK: (44) 20 7365 4846  
Algeria   UK: (44) 20 7365 4846  
American Samoa (1) 800 452 0146    
Angola   UK: (44) 20 7365 4846  
Anguilla (1) 800 452 0519    
Antigua (1) 800 790 7170    
Argentina 0800 444 0991   Buenos Aires: 312-1661
Australia (1) 800 688 022   Sydney: (61) 282 239 171
Austria 0800 232340    
Bahamas (1) 800 452 0713    
Bahrain 800 977    
Bangladesh   India: (91) 11 614 5920  
Barbados (1) 800 534 0085    
Belarus 8, then 800101, then 888 937 2639    
Belgium 0800 80038    
Belize   USA: (1) 801 964 6665  
Benin   UK: (44) 20 7365 4846  
Bermuda (1) 800 221 7282    
Bolivia 800 10 0252    
Bosnia-Herzegovina   UK: (44) 20 7365 4846  
Botswana   UK: (44) 20 7365 4846  
Brazil 0800 891 2614    
British Virgin Islands (1) 800 452 0546    
Bulgaria 00800 0010, then 888 937 2639    
Burkina Faso   UK: (44) 20 7365 4846  
Burma (Myanmar)   Australia: (61 2) 82 239 171  
Cambodia   Thailand: (66) 2273 5296  
Cameroon   UK: (44) 20 7365 4846  
Canada (1) 866 296 5198    
Cape Verde Islands   UK: (44) 20 7365 4846  
Cayman Islands (1) 800 828 0366    
Central African Republic   UK: (44) 20 7365 4846  
Chad   UK: (44) 20 7365 4846  
Chile 800 201896    
China 10 800 440 0106    
Colombia 980 912 3054    
Comoros Islands   UK: (44) 20 7365 4846  
Congo (Brazzaville)   UK: (44) 20 7365 4846  
Cook Islands   Australia: (61 2) 8223 9171  
Costa Rica 0800 011 0826    
Croatia 0800 220111, then 888 937 2639    
Cyprus 0809 1061    
Czech Republic 0042 000101, then 1888 937 2639