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 Frequently Asked Questions
 Where to Use Your Cheques
 Lost or Stolen Cheques
 Passport and Card Replacement Assistance

FAQs

CUSTOMER SERVICE CENTERS

Whether you have a simple question, or need to report and recover lost or stolen Travellers Cheques, American Express Customer Service Centres are available around the world to assist you.

To locate the nearest American Express Customer Service Centre and report lost and stolen Travellers Cheques, click the first letter of the country in which you are located, then select that country from the list that appears.

A to C D   E   F   G   H   I   J   K L to R S to Z
COUNTRY TOLL FREE COLLECT REIMBURSABLE
Democratic Republic of Congo (Zaire)   UK: (44) 20 7365 4846  
Denmark 8020 3002    
Djibouti   UK: (44) 20 7365 4846  
Dominica (1) 866 386 7455    
Dominican Republic (1) 888 751 2797    
Ecuador 1999119, then 888 937 2639    
El Salvador 800 6059    
Egypt inside Cairo: 5100200, then 1 8664822884 /

outside Cairo: 025100200, then 1 866 482 2884

   
Eire, Ireland 1 800 924 868    
England 0800 587 6023    
Estonia 08001001, then 1 866 482 2884    
Ethiopia   UK: (44) 20 7365 4846  
Fiji 00489 01001, then 888 937 2639    
Finland 0800 9 3313    
France 0800 832 820    
French Polynesia   Australia: (61 2) 822 39 171  
Gabon   UK: (44) 20 7365 4846  
Gambia   UK: (44) 20 7365 4846  
Germany 0800 101 2362    
Ghana   UK: (44) 20 7365 4846  
Great Britain 0800 587 6023    
Greece 00800 44 127 569    
Grenada 1 800 452 0761    
Guadeloupe   USA: (1) 801 964 6665  
Guam 1 800 221 7282    
Guatemala 800 288 0073    
Guinea   UK: (44) 20 7365 4846  
Guinea Bissau   UK: (44) 20 7365 4846  
Guyana   USA: (1) 801 964 6665  
Haiti 183 888 937 2639    
Honduras   USA: (1) 801 964 6665  
Hong Kong 300 21275    
Hungary 00800 111 282    
Iceland   UK: (44) 20 7365 4846  
India   New Delhi: (011) 614 5920  
Indonesia 001 803 44 0176    
Iran   UK: (44) 20 7365 4846  
Ireland (Eire) 1 800 924 868    
Israel (1) 80 943 8694    
Italy 800 914 912    
Ivory Coast   UK: (44) 20 7365 4846  
Jamaica (1) 888 877 3060    
Japan 0120 779 656    
Jordan 18800 000, then 888 937 2639    
Kenya   UK: (44) 20 7365 4846  
Korea 00368 440 0087    
Kuwait     Bahrain Direct: (973) 256 834