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 Frequently Asked Questions
 Where to Use Your Cheques
 Lost or Stolen Cheques
 Passport and Card Replacement Assistance

FAQs

CUSTOMER SERVICE CENTERS

Whether you have a simple question, or need to report and recover lost or stolen Travellers Cheques, American Express Customer Service Centres are available around the world to assist you.

To locate the nearest American Express Customer Service Centre and report lost and stolen Travellers Cheques, click the first letter of the country in which you are located, then select that country from the list that appears.

A to C D to K L   M   N   O   P   Q   R S to Z
COUNTRY TOLL FREE COLLECT REIMBURSABLE
Laos   Thailand (66)22 73 5296  
Latvia 800 2144    
Lebanon 426801, then 888 937 2639    
Lesotho   UK: (44) 20 7365 4846  
Liberia   UK: (44) 20 7365 4846  
Liechtenstein 8092288, then 888 937 2639    
Lithuania 8, then 800 90028, then 888 937 2639    
Luxembourg 0800 23 508    
Macao     001 (operator), Australia: (61 2) 822 239 171
Macedonia   UK: (44) 20 7365 4846  
Madagascar   UK: (44) 20 7365 4846  
Malawi   UK: (44) 20 7365 4846  
Malaysia 0377 124 314    
Maldives   India: (91) 11 614 5920  
Mali   UK: (44) 20 7365 4846  
Malta 800 90110, then 1 888 937 2639    
Marshall Islands (1) 800 393 0874    
Martinique   USA: (1) 801 964 6665  
Mauritania   UK: (44) 20 7365 4846  
Mauritius   UK: (44) 20 7365 4846  
Mexico 001 866 247 6878 USA (1) 801 964 6665  
Monaco 0800 908 600    
Montserrat (1) 800 393 1875    
Morocco 00211 0011, then 888 937 2639    
Mozambique   UK: (44) 20 7365 4846  
Namibia   UK: (44) 20 7365 4846  
Nepal   India: (91) 11 614 5920  
Netherlands 0800 023 3405    
Netherland Antilles (Saba) 001 800 393 1880    
Nevis (1) 800 828 0366    
New Zealand 050 855 5358    
Nicaragua 174 888 937 2639    
Niger   UK: (44) 20 7365 4846  
Nigeria   UK: (44) 20 7365 4846  
Norway 800 35006    
Oman   UK: (44) 20 7365 4846  
Pakistan   9221 263 0260  
Panama 001 888 875 0475    
Paraguay   USA: (1) 801 964 6665  
Peru 0800 51 531 USA: (1) 801 964 6665  
Philippines (1) 800 1441 0108    
Poland 00800 44 11200    
Portugal 800 205 598    
Puerto Rico (1) 800 221 7282    
Qatar     Bahrain Direct: (973) 256 834
Reunion Islands   UK: (44) 20 7365 4846  
Romania 021 801 4407    
Russia (CIS) 501 485 0853    
Russia (Moscow only)   (007) 956 0829