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 Frequently Asked Questions
 Where to Use Your Cheques
 Lost or Stolen Cheques
 Passport and Card Replacement Assistance

FAQs

CUSTOMER SERVICE CENTERS

Whether you have a simple question, or need to report and recover lost or stolen Travellers Cheques, American Express Customer Service Centres are available around the world to assist you.

To locate the nearest American Express Customer Service Centre and report lost and stolen Travellers Cheques, click the first letter of the country in which you are located, then select that country from the list that appears.

A to C D to K L to R S   T   U   V   Y   Z  
COUNTRY TOLL FREE COLLECT REIMBURSABLE
Saba (1) 800 393 1966    
Saipan (1) 800 221 7282    
San Marino 800 914912    
Saudi Arabia 800 844 9404    
Senegal   UK: (44) 20 7365 4846  
Seychelles   UK: (44) 20 7365 4846  
Singapore (1) 800 823 2090    
Slovakia   UK: (44) 20 7365 4846  
Slovenia   UK: (44) 20 7365 4846  
Somalia   UK: (44) 20 7365 4846  
South Africa 0800 991 021    
South Korea 00368 440 0087    
Spain 900 810 029    
Sri Lanka 01 454485    
St Eustatius (1) 800 393 1966    
St Kitts and Nevis (1) 800 393 1210    
St Maarten (1) 800 393 1966    
St Lucia (1) 800 828 0366    
St Vincent (1) 800 393 1876    
Sudan   UK: (44) 20 7365 4846  
Surinam 156, then 888 937 2639    
Sweden 0200 11 0453    
Switzerland 0800 255 200    
Syria UK: (44) 20 7365 4846    
Taiwan 00801 44 4229    
Tanzania   UK: (44) 20 7365 4846  
Thailand 001 800 441 0193    
Tobago (1) 888 877 3060    
Togo   UK: (44) 20 7365 4846  
Trinidad (1) 888 877 3060    
Tunisia   UK: (44) 20 7365 4846  
Turkey 00800 4491 4820    
Turks and Caicos (1) 800 828 0366    
Uganda   UK: (44) 20 7365 4846  
United Arab Emirates 800 0441 9406    
United Kingdom 0800 587 6023    
United States 1 888 412 6945    
U. S. Virgin Islands (1) 800 221 7282    
Uruguay 000 411 008 0071    
Vatican 800 914912    
Venezuela 0800 100 3555    
Vietnam   Australia: (61) 282 239 171  
Yemen     Bahrain Direct: (973) 256 834
Yugoslavia   UK: (44) 20 7365 4846  
Zambia 00899, then 888 938 2639    
Zimbabwe   UK: (44) 20 7365 4846