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Frequently Asked Questions about the American Express
Amazon Prime Offer

  
What is the American Express Amazon Prime offer and how do I qualify?

The American Express Amazon Prime offer is a welcome bonus offer available to new Card Members on select American Express® Cards who apply online using specific application sites or through specific direct mail and phone offers. If approved for an eligible Card, you can get a promotional code for one year of Amazon Prime if you meet the “Spend Threshold” on your new Card within the first three months. (For more information about the Spend Threshold, see question “What is the Spend Threshold?”)

 

You can also receive Membership Rewards® points or cash back in the form of a statement credit if you meet the Spend Threshold on your new Card within the first three months. The Membership Rewards points and  cash back you can receive vary by Card type:

   • Blue Cash Preferred® Card – $100 statement credit

   • Blue Cash Everyday® Card – $50 statement credit

   • Amex EveryDaySM Credit Card – 10,000 Membership Rewards points

   • Amex EveryDaySM Preferred Credit Card – 15,000 Membership Rewards points

While this offer is available to current American Express Card Members, if we identify you as currently having a Blue Cash Everyday®, Blue Cash Preferred®, Amex EveryDaySMor Amex EveryDaySMPreferred account, you may not be eligible for the welcome bonus offer. This offer is not available to applicants who have or have had this product.

  
What is Amazon Prime?

Amazon Prime offers its members multiple shipping benefits when shopping on Amazon.com, including FREE Two-Day Shipping for eligible purchases. Members also get unlimited streaming of movies and TV shows with Prime Instant Video, ad-free access to more than a million songs with Prime Music, and they can borrow books from the Kindle Owners' Lending Library. To learn more, visit Amazon Help and Customer Service.

  
Where can I learn more about applying for a Card and getting the American Express Amazon Prime offer?

The American Express Amazon Prime offer is currently available with four eligible personal Cards. You can learn more and apply at the following links:

   • Blue Cash Preferred® Card – americanexpress.com/primeofferbluecash

   • Blue Cash Everyday® Card – americanexpress.com/primeofferbluecash

   Amex EveryDaySM Credit Card – americanexpress.com/primeofferamexeveryday

   Amex EveryDaySM Preferred Credit Card – americanexpress.com/primeofferamexeveryday

 

  
Can I apply for a Card via phone and get the American Express Amazon Prime offer?

Yes. You can apply for an eligible Card over the phone, and get the American Express Amazon Prime offer. You can apply via phone by calling 1-800-243-3888.

  
What is the Spend Threshold?

The Spend Threshold is the minimum total dollar value of purchases charged to your Card account in the first three months following approval of your new Card. You must meet the Spend Threshold to qualify for the American Express Amazon Prime offer. The Spend Threshold is $1,000 for all eligible Cards.

  
How can I meet the Spend Threshold?

To meet the Spend Threshold, just use your new Card to make purchases anywhere American Express Cards are accepted. Please keep in mind that the following charges do not count towards the Spend Threshold: fees or interest charges; balance transfers; cash advances; purchases of travelers checks; purchases or reloading of reloadable prepaid cards or other cash equivalents.

  
Do purchases made by Additional Card Members count towards the Spend Threshold?

Yes. Purchases made by the Basic Card Member and any Additional Card Members on a single Card account count towards the Spend Threshold. Membership Rewards points and statement credits, however, are only awarded to the Basic Card Member’s account.

  
How do I sign up for Amazon Prime now that I have my Card and want to take advantage of the American Express Amazon Prime offer?

After you meet the spend threshold, we will email you a promotional code to redeem for one year of Amazon Prime at  www.amazon.com/amexprimeoffer  We will send the promotional code to the email address you provide in your application after the spend threshold is met. In the event we do not have your email address on file or if the email is undeliverable, we will send a letter with your promotional code to the address you provide in your application, which may take up to 4 weeks. Promotional codes are good for one-time use only and must be redeemed by 8/31/15. If you are a current Amazon Prime member, or have other types of Amazon Prime memberships (Amazon Mom, Amazon Student, or Prime Fresh), and receive a code after qualifying, you will be able to redeem the code for additional Prime. See relevant questions below for more information.

  
Who is eligible to receive this offer?

Anyone who applies and is approved online using specific application sites that reference the offer or through specific direct mail and phone offers is eligible for this offer, subject to the following:

If we identify you as currently having a Blue Cash Everyday®, Blue Cash Preferred®, Amex EveryDay SM or Amex EveryDay SM Preferred account, you may not be eligible for this welcome bonus offer. This offer is not available to applicants who have or have had this product.

  
I am already an Amazon Prime member. Can I still get the American Express Amazon Prime offer?

Yes, current Amazon Prime members are eligible for this offer. If you are a current Amazon Prime member, your complimentary one year of Amazon Prime will begin on your current Amazon Prime membership renewal date and you will maintain the same level of membership. If you are an Amazon Student, Amazon Mom, or Prime Fresh member, see relevant questions below for more information.

  
Do I qualify for this American Express Amazon Prime offer if I sign up for a free 30-day trial with Amazon Prime?

Yes. If you are in a 30-day free trial, your complimentary one year of Amazon Prime will begin when your free trial is set to renew into a paid membership. If you are in a 6-month Amazon Student free trial, see relevant question below for more information.

  
When will I receive my promotional code for the Amazon Prime membership?

After you meet the Spend Threshold, we will email you a promotional code to redeem for one year of Amazon Prime at www.amazon.com/amexprimeoffer . We will send the promotional code to the email address you provide in your application after the spend threshold is met. In the event we do not have your email address on file or if the email is undeliverable, we will send a letter with your promotional code to the address you provide in your application, which may take up to 4 weeks.

  
Are Prime Fresh members eligible (In cities where Prime Fresh is available (e.g. LA and San Francisco))?

Yes, Prime Fresh members are eligible. Prime Fresh members will have the option of redeeming the promotional code for four additional months of Prime Fresh, which would begin on your current membership renewal date. If a Prime Fresh member would rather have one year of Prime (without Fresh), you must visit Your Account > Manage My Prime Membership to adjust the plan type before applying the promotional code.

  
Are Amazon Student members eligible?

Yes, Amazon Student members are eligible. Amazon Student members will receive a year of Amazon Prime and remain an Amazon Student member. If at the time the complimentary year concludes, you have not graduated from the Amazon Student program, and your membership is set to auto-renew, you will renew at the Student rate.

  
What if I am in a 6-month Amazon Student free trial?

You are eligible. Amazon will immediately upgrade you to a full year of Amazon Student (with all Prime benefits) if you are in a 6-month Student free trial.

  
Are Amazon Mom members eligible?

Yes, Amazon Mom members will remain Mom members and receive a year of Prime applied to their account. Their complimentary one year of Amazon Prime will begin on their current Amazon Prime membership renewal date and they will maintain the same level of membership.

  
I met the Spend Threshold, but I still have not received an email with a promotional code for Amazon Prime. What should I do?

If it has been 4 weeks since you met the Spend Threshold, please call the number on the back of your Card for assistance.

  
I met the Spend Threshold, but I still have not received the Membership Rewards points or statement credit. What should I do?

If it has been 8 weeks since you met the Spend Threshold, please call the number on the back of your Card for assistance.

  
Will I be charged for Amazon Prime after the initial year of Prime membership from this offer?

If you are a new Prime member when you redeem your promotional code, your card will be automatically billed every year after the complimentary year ends for your Prime membership unless you visit “Your Account” on Amazon.com and adjust your membership settings. If you are an existing Prime member at the time of applying the promotional code, the auto-renew settings at the time of code redemption will apply, unless you visit “Your Account” on Amazon.com and adjust your membership settings.

  
If I have more than one Amazon account, which one is eligible for the one year of Prime?

When you redeem your Amazon Prime promotional code, you will be prompted to enter your Amazon account information. Your complimentary Prime membership will be applied to this account.

  
If you signed up for the American Express Amazon Prime offer prior to October 27th 2014 on the Blue Cash Everyday® or Blue Cash Preferred® Card, your offer is:

You can get a statement credit equal to the amount of the Amazon Prime charge (including taxes) as reimbursement for your initial annual Amazon Prime membership fee if, during the first three months of Card Membership, you:

 

1) Sign up for a new Amazon Prime membership with your new Card. (Amazon Student, Amazon Mom, and other promotional or discounted Prime memberships are not eligible.) You can sign up at amazon.com/prime.

 2) Meet the “Spend Threshold” on your new Card. (For more information about the Spend Threshold, see question “What is the Spend Threshold?”)

Eligible Personal Cards

Get one year of Amazon Prime plus $50 Back.

Blue Cash Everyday® Card from American Express

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Get one year of Amazon Prime plus $100 Back.

Blue Cash Preferred® Card from American Express

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Get one year of Amazon Prime plus
10,000 Membership Rewards®Points

Amex EveryDaySM Credit Card

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Get one year of Amazon Prime plus
15,000 Membership Rewards®Points

Amex EveryDaySM preferred Credit Card

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