¹ Event Ticket Protection Plan is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0974 or Policy ETP-IND. For residents of GU and MP, the Plan is underwritten by Tokio Marine Pacific Insurance Limited, Hagatna, Guam under Policy CRCB000000103. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policies. Certain incidents are not covered, including but not limited to, non-emergency illness. You may be required to send additional documentation to us such as proof of loss or the unused ticket, in which case we will reimburse you for the shipping cost. This benefit is not available to residents of New York State, Puerto Rico,U.S. Virgin Islands, American Samoa, Federated States of Micronesia, Marshall Islands, Palau and the US Minor Outlying Islands. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have.