It can happen. You used your eligible Card to purchase tickets to the event of the season and, through no fault of your own, a medical emergency or transportation accident may cause you to miss it. Fortunately, Event Ticket Protection Plan1 comes with membership — and can help cover the cost of the ticket.
• Use Your Eligible Card - Charge the entire purchase to your eligible Card, and contact us if the Ticketholder cannot attend due to a Covered Incident as defined in the Policy.
• Coverage - You can be reimbursed up to two Occurrences per 12-month period. This benefit is not available to residents of New York State, Puerto Rico, and U.S. Virgin Islands. Please read important exclusions and restrictions.
¹Event Ticket Protection Plan is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ under Policy AX0974 or Policy ETP-IND. For residents of GU, MP, FM, MH, and PW, the Plan is underwritten by Tokio Marine Pacific Insurance Limited, Hagatna, Guam under Policy CRCB000000103. Coverage is determined by the terms, conditions, and exclusions of the Policies applicable to your Card and is subject to change with notice. This document does not supplement or replace the Policies. Certain incidents are not covered, including but not limited to, non-emergency illness. You may be required to send additional documentation to us such as proof of loss or the unused ticket, in which case we will reimburse you for the shipping cost. This benefit is not available to residents of New York State, Puerto Rico and U.S. Virgin Islands. This product provides secondary coverage. This means it pays eligible benefits not paid by any primary insurance that you have. For full Terms and Conditions, see americanexpress.com/ETPPterms.
²Offer valid in Atlanta, Boston, Chicago, Dallas, Detroit, Florida, Houston, Los Angeles, Minneapolis/St. Paul, NYC tri-state area, northern California, Philadelphia, and Phoenix. During the specified sales period, tickets are available exclusively to all American Express® Card Members (including Prepaid and International Cards). Tickets must be purchased with an American Express Card (including Prepaid and International Cards). Standard service charges apply. Offer is subject to availability. Not all seats are available and blackout dates apply. All sales final. No refunds. No exchanges. Offer may be changed or revoked at any time at the sole discretion of American Express. Some events may not be accessible to Card Members with disabilities.