- Your eligible purchases can be covered against theft and accidental damage.
When your new shoes arrive, they don't quite match the dress. But if you used your eligible Card, Return Protection1 can help make it right.
• No More Shopping Regrets - In the event you change your mind about a purchase, Return Protection 1 offers an extended return policy on designated items purchased entirely with an eligible American Express® Card.
• 90 Days of Protection - If you try to return an eligible item purchased fully with your eligible American Express® Card in the 50 United States of America, the District of Columbia, Puerto Rico or the U.S. Virgin Islands within 90 days from the date of purchase and the merchant won’t take it back, we can refund the purchase price.
• Up to $300 Coverage - You can be reimbursed for up to $300 per eligible item, excluding shipping and handling, up to $1,000 annually per Card account.
¹Return Protection can refund you for eligible purchase(s) charged entirely on an eligible American Express® Card. Coverage is limited to 90 days from purchase, up to $300 per item and up to a maximum of $1,000 per Cardmember account per calendar year. Shipping and handling charges will not be refunded. Purchases must be made in the 50 United States of America, the District of Columbia, Puerto Rico or the U.S. Virgin Islands. Protection is subject to additional terms, conditions and exclusions. Cardmember is responsible for all shipping and handling costs associated with merchandise returns which may be required for refund processing.