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FX International Payments - Contact Us


FX International Payments representatives are available 24-hours a day, Monday to Friday (EST).

FX International Payments 

Fax 888.391.9972

Mailing Address
FX International Payments from American Express
3 World Financial Center
New York, NY 10285
Mail Code: 01-34-01 

For inquiries relating to other American Express products and services, please call the number on the back of your card, or dial 1.800.528.4800

Password Resets
Trouble logging-in? Remember these tips:
• Turn off the "CAPS Lock" when entering your Username and Password because they are a case sensitive fields.
• It is not recommended that you copy & paste your Username and Password
• Usernames do not change
• Temporary Passwords are usually a mix of capital letters and numbers.

To reset your password to the online platform, click here or call 888.391.9971.

Online Platform Demonstrations:
To speak to an FX specialist for a personal demonstration of our online payments platform, please e-mail to schedule a session. 

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