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Security Center
Security Center
Types of Fraud
How We Protect You
What You Can Do
 Protect Yourself
 If You Are a Victim
Communication Protection
Below are some examples of how you can ensure you are communicating with American Express.
Last 5 digits in E-mail Communications
When you receive an e-mail from American Express related to your account, the e-mail will include the last 5 digits of your account number. If you receive an e-mail regarding your American Express Card Account but it does not contain this information, it may be fraudulent. If you are concerned about the legitimacy of an e-mail from American Express you can forward the e-mail to If the e-mail is fraudulent we will take the appropriate actions.
Available Secure E-mail Channel
American Express offers a secure e-mail channel for its Cardmembers to use if they have questions about their account. Simply log in to your account and at the Account Summary Page, click "E-mail" under the Contact Us section. Using this e-mail channel will ensure that your personal information remains personal.
Contact Us
If you think you may be a victim of fraud, contact the phone number on the back of your Card or you can find other phone numbers in the "contact us" section of our website.

Report a suspicious email:

For other Customer Service Requests, you can contact us