Manage your GlobalTravel Card Account
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Learn how it can help make traveling easier and safer.
All you need is your signature for merchants and your PIN for ATMs.
Add funds at your own pace and convenience. Reload at a participating Authorized Partner. When you come home, keep your Card for your next trip.
Use the Card at millions of merchants and ATMs worldwide, where American Express Cards are accepted - including online merchants.
Spend only the funds you load onto the Card.
Review your available balance and transaction history online or by phone, wherever you are, 24 hours a day, 7 days a week.
Leave your funds as long as you please and they will still be there in full the next time you want to use them.
While there is a “valid thru” date indicated on the front of your Card plastic, the available funds don’t expire. Learn More
We issue a Backup Card with a different number and PIN from your Primary Card at the time of purchase – minimizing the inconvenience if your Primary Card is lost or stolen.
We will send a replacement Card, free of charge, to your chosen destination. Simply contact Customer Service immediately for help if your Backup Card is lost or stolen.
While you are waiting for your replacement Card to be delivered, you can access the funds on your Card to up to $1,000 per day by emergency money transfer via Western Union. Please note that funds will only be released to the Cardmember.
The American Express GlobalTravel Card gives you access to emergency services from Global Assist® when traveling more than 100 miles from home, including:
Learn more about Global Assist® Services.
If an eligible item purchased with the Card accidentally breaks or is stolen, you can be reimbursed.
*Eligible items purchased with the Card can be protected from theft or accidental damage for up to 90 days from the date of purchase, at no additional charge. Coverage is good for up to $1,000 per occurence and up to $50,000 per Cardmember, per account, per calendar year. For more information please refer to the Cardmember Agreement.
Purchase Protection is underwritten by AMEX Assurance Company, Administrative Office, Phoenix, AZ. Coverage is determined by the terms, conditions, and exclusions of Policy AX0951, Policy AX0952, Policy AX0956, or Policy PP-IND and is subject to change with notice. This document does not supplement or replace the Policy. For more information, see www.americanexpress.com/purchase
Since it is not linked to your bank account, it helps you protect against identity theft and fraud.
As determined by the Authorized Partner and disclosed at the time of purchase
As determined by the Authorized Partner and disclosed at the time of reload
American Express does not charge for the first ATM withdrawal in each calendar month. Thereafter, we charge a $2.00 fee for each additional ATM withdrawal.
(1) Fees & Limits are detailed in the Cardmember Agreement.
(2) Some ATM operators may charge an additional fee when the Card is used. This fee is determined and charged by the ATM operator and is not retained by us.
American Express reserves the right to change or waive any fee or amend the schedule of fees at any time.
Toll Free: 1-866-608-3762 International Collect: 1-801-606-8919
For more information about the American Express Global Travel Card, please see: Frequently Asked Questions | Cardmember Agreement | Important Notice Concerning User Privacy Click here for information about addressing complaints regarding our money services business, lists of our money services business licenses and other disclosures.You may also call 1-866-608-3762 to speak to an American Express Customer Service representative 24 hours a day, 7 days a week.
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