American Express Merchant Website

Support Center

American Express Merchant Website

Support Center


Payments Demo Video

Watch how managing your payments online gives you a simple, flexible way

to keep track of your Merchant Account finances.

User Guides

Take a more detailed look at how things work in these three handy guides.

Account User Management

See how to enrol, manage your details and view your dashboard.



Stay on top of your payment and charge information.



Managing Disputes

Respond online and upload documents to quickly resolve disputes.



Most Frequently Asked Questions

Contact Us


On-Site Help

Click ‘WalkMe Thru’ button at the right side of your screen for tutorials to help you complete your tasks. 



Call Us

Caribbean & Bermuda: 800-297-2639 

Aruba: 800-1594 

Bolivia: 800-10-0169